Steve Upton

Steve Upton

QA Consultant at Thoughtworks embedding quality into complex socio-technical systems.

Steve Upton helps teams take true ownership of software quality. Working as a Principal QA Consultant at Thoughtworks, he moved past the traditional role of “quality gatekeeper” to focus on how culture and team dynamics shape the way software gets built.

His work spans everything from mainframes to microservices. Drawing on human-centered design and complexity theory, Steve explores how subtle structural choices can embed quality directly into modern, distributed architectures.

When he steps away from analyzing socio-technical systems, he spends his time traveling and exploring the mountains.

Videos