Enterprise Service Management Advisory Lead

• You will Partner with Senior Leaders (including CxOs) and advise on large-scale transformation deals and complex programmes to drive the growth agenda across Enterprise Service Management
• Build and nurture long-term relationships with clients and internal teams, creating shared value and trust.
• Apply your technical expertise and problem-solving mindset to design innovative, practical solutions for complex challenges.
• Represent the CIS Advisory team in key forums, contributing to strategic initiatives and thought leadership.
• Collaborate across diverse teams, supporting knowledge sharing, mentoring, and continuous learning.

You can bring your whole self to work. At Capgemini building an inclusive future is part of everyday life and will be part of your working reality. We have built a representative and welcoming environment, for everyone.

Do you have experience in ServiceNow?, * Solid experience in leading service integration and transformation initiatives, including designing and implementing target operating models and supporting business change.

• A consultative approach to solution design, with the ability to facilitate workshops, define service strategies, and deliver end-to-end Service Integration and Management (SIAM) solutions.
• A working knowledge of ITIL (certification preferred), and familiarity with frameworks such as COBIT, VeriSM, IT4IT. Experience with tools like ServiceNow is a plus.
• Ability to translate business needs into scalable, user-centric Enterprise Service Management solutions.
• Excellent communication and collaboration skills, with a focus on inclusive leadership and team empowerment.
• A growth mindset and a commitment to continuous improvement-for yourself, your team, and your clients., To obtain SC clearance, the successful applicant must have resided continuously within the United Kingdom for the last 5 years, along with other criteria and requirements.

Capgemini ist einer der weltweit führenden Anbieter von Management- und IT-Beratung, Technologie-Services und Digitaler Transformation. Als ein Wegbereiter für Innovation unterstützt das Unternehmen seine Kunden bei deren komplexen Herausforderungen rund um Cloud, Digital und Plattformen.