SAP VIM Consultant

The SAP S/4HANA VIM Consultant - Will play a key role in stabilising and supporting the OpenText Vendor Invoice Management (VIM) solution post go-live. You will focus on issue resolution, workflow optimisation, and end-user enablement across the Accounts Payable (AP) and Procurement functions. This role is instrumental in ensuring smooth invoice processing and business continuity., Serve as the primary functional expert for OpenText VIM. Troubleshoot and resolve issues related to invoice indexing, approvals, and exception handling. Monitor and optimise invoice throughput, approval workflows, and system performance. Provide real-time support to Accounts Payable and Procurement users on invoice processing issues. Investigate and resolve VIM exceptions using the Exception Handling Framework (EHF). Collaborate with SAP FI/MM teams for integration issues relating to PO matching, GR/IR, and invoice posting. Work with technical teams (ABAP, Workflow, OCR, ArchiveLink) for issue resolution and system tuning. Utilise VIM Analytics to identify processing bottlenecks and performance trends. Support user enablement and knowledge transfer to BAU support teams. Log and manage incidents through the agreed ITSM tool (e.g., ServiceNow), maintaining clear documentation.

Minimum 3-5 years of hands-on experience with OpenText VIM in SAP environments Strong understanding of SAP S/4HANA architecture (preferably version 1909 or later) Proven experience supporting VIM in a post go-live or hypercare context In-depth knowledge of exception handling, workflow troubleshooting, and indexing processes Ability to interpret VIM Analytics and system logs to drive resolution and performance improvement Solid grasp of integration between VIM, SAP FI, and SAP MM modules Strong stakeholder engagement skills, with experience supporting AP and Procurement users Experience using ITSM tools (e.g., ServiceNow) to manage incidents and service requests Utilities or regulated industry experience is desirable

Damia Group is acting as an Employment Business in relation to this vacancy and in accordance to Conduct Regulations 2003