Senior Network Infrastructure Engineer
Role details
Job location
Tech stack
Job description
We're looking for a Senior Network Infrastructure Engineer to join a dynamic MSP team in Newcastle. You'll be supporting a mix of on-prem, hybrid, and cloud environments, helping clients solve complex network challenges, and mentoring junior engineers along the way.
What You'll Do:
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As the Senior Network Infrastructure Engineer, you'll serve as the go-to escalation point for complex network & infrastructure issues.
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Maintain LAN/WAN, VPN, Wi-Fi, firewall, and Azure environments, including Azure Virtual Desktop.
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Configure and troubleshoot network devices across platforms like Cisco, Fortinet, HP, and Aruba.
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Collaborate with clients and vendors to deliver secure, scalable network solutions.
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Assist with network migrations and modernisation projects.
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Keep detailed documentation and provide guidance to first- and second-line engineers.
Requirements
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3-5 years' experience in IT support or network engineering within an MSP.
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Hands-on experience with hybrid networks (on-prem, virtualised, Azure).
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Strong technical knowledge of TCP/IP, DNS, DHCP, VLANs, routing, firewalls, and VPNs.
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Hands-on experience with network infrastructure (Cisco, Fortinet, HP, Ubiquiti, or Aruba).
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Familiarity with legacy infrastructure (AD, RDS, VMware/Hyper-V environments).
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Knowledge of monitoring and management tools (PRTG, SolarWinds, Zabbix, Azure Monitor, Intune).
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Strong understanding of network and cloud security principles.
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Experience with Azure Virtual Desktop (session hosts, FSLogix, networking).
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Certifications are a plus: CCNA/CCNP, CompTIA Network+/Security+, Azure Network Engineer Associate, ITIL Foundation.
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Excellent communication, troubleshooting, and customer service skills.
Benefits & conditions
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Salary: Up to £50,000.
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Join a fast-growing company with ongoing opportunities for career growth.
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Work alongside talented engineers and make a real impact for clients.
If you're passionate about networks, love problem-solving, and want to grow in a supportive MSP environment, we want to hear from you