Technical Program Manager

As a Technical Program Manager at Go Nimbly, you'll take charge of delivering high-quality revenue operations services for our customers. You'll oversee project timelines, budgets, and deliverables while ensuring our work aligns with customer expectations and long-term goals. Collaborating with Engagement Managers and Delivery Directors, you'll proactively manage risks, provide governance for team activities, and keep projects on track to achieve intended outcomes.

On a given day, a Technical Program Manager, Revenue Operations will focus on project and delivery management, customer success, and roadmapping. You will manage end-to-end project delivery, maintain and deliver strategic roadmaps, mobilize teams, and ensure alignment with customer expectations and satisfaction. You'll also identify growth opportunities within accounts and provide actionable insights to stakeholders (internal and external), helping our customers achieve their revenue goals., * Acting as a trusted advisor to customers, offering strategic guidance and insights to optimize revenue performance.

• Collaborating closely with customer stakeholders to understand business goals and define high level strategy to optimize revenue operations processes, including sales, marketing, and customer success.
• Contributing to the design and implementation of technical solutions to support revenue generation, such as CRM systems, marketing automation platforms, and sales enablement tools.
• Providing guidance and support to internal and external teams on best practices for revenue operations and technical implementations.
• Developing a project plan to ensure compliance with all the agreed milestones, managing delivery dates, resourcing, and schedules.
• Managing customer expectations and nurture the customer relationship by being the point person for all communication.
• Working with the customer to identify / resolve all issues that could impact project scope or timeline.
• Providing project direction on one or more projects while maintaining a high-quality level of service. Ensuring the quality of all deliverables.
• Deeply understanding your customer's business challenges, and providing insight in addressing these issues.

What's in it for you?

• Flexible working environment : our entire team works remotely and we have no plans to change this!
• Tiered incentive program (in addition to base salary) to reward high performers.
• Gain exposure to several high-growth companies looking to scale and invest in their revenue operations function.
• Be a part of a dynamic team and collaborate with top industry professionals. Many of our alumni have gone on to become leaders and executives at high-growth companies!
• Annual camp : we have a yearly offsite to bring the team together, celebrate our successes, and plan the year.
• Dedicated to employee development and career paths aimed at fostering your growth and your career.

• At least 5 years of experience in project management, ideally in consulting or SaaS environments
• Strong knowledge of B2B and GTM strategies, with familiarity in Salesforce or other CRM tools.
• Proven ability to manage budgets, timelines, and risks while delivering exceptional results.
• Excellent organizational, communication, and presentation skills.
• Experience with Agile or Waterfall methodologies.
• Analytical mindset with a focus on data-driven decision-making.

* We pride ourselves in creating the world's best revenue operators at Go Nimbly! * We are positive people who have a sense of urgency, creativity, and decisiveness coupled with the willingness to work hard and well under pressure. * We care about self betterment and believe in pushing each other to reach our fullest abilities. * We are ambassadors of Go Nimbly and actively engage within the Revenue Operations space. What's next? Apply! Rest assured, while AI might feel like it's taking over the world, we have a human on the other end of the computer personally reviewing each application. Our Talent Acquisition team will reach out if we'd like to speak further about the role. And if not, we promise to let you know because let's be honest, who enjoys being ghosted when applying for a job? Not only are we committed to getting back to you but we also provide clear feedback. During the first call with our Talent team, we will lay out the steps in the interview process since it's unique to each role but typically includes a couple of rounds. We value your time and ours, so we plan to make the best use of our interviews to learn if we are a good fit for you and vice versa.