Implementation Manager

Broadridge Trading & Connectivity Solutions
Charing Cross, United Kingdom
23 days ago

Role details

Contract type
Temporary contract
Employment type
Part-time / full-time
Working hours
Shift work
Languages
English
Experience level
Senior
Compensation
£ 57K

Job location

Charing Cross, United Kingdom

Tech stack

Microsoft Excel
Software as a Service
Cloud Computing
Document Management Systems
Global Positioning Systems (GPS)
Kronos
Etsy

Job description

We are seeking an Implementation Services Manager who has a passion for delighting customers by delivering winning strategies and solutions. We work with mid-market organizations and large enterprises in all verticals with a focus on their GRC activities. This is a rare opportunity as the first Implementation Manager in the UK to play a key role in building a business and having a direct impact on driving customer implementation and adoption.

Core Responsibilities:

End-to-End Implementation Ownership:

  • Primarily for Customers in the UK (or similar timezones) own the full lifecycle of delivery of complex customer implementations and one-time Professional Services engagements overseeing all phases from pre-sale services scoping kickoff process design build training project management and rollout.
  • Drive implementations through scoping and holistic project planning during the pre-sales process while serving as a critical SME for the sales team by articulating LogicGates solution capabilities and implementation approach.
  • Serve as a dedicated project manager for all assigned implementations.

Customer Relationship & Advisory:

  • Build and maintain strong relationships with customers and become a trusted advisor from the pre-sale scoping process onward.
  • Consult closely with customers to deliver an implementation experience tailored to their unique maturity consistently focusing on accelerating their time-to-value from the LogicGate platform.
  • Provide subject-matter expertise and Risk Cloud product advice to help our customers design and build their Risk Cloud applications as effectively as possible.
  • Listen intently to customer pain points and connect their needs to Risk Cloud product features with a heavy focus on value creation.

Product & Domain Expertise:

  • Serve as a technical and business Subject Matter Expert (SME) across diverse GRC use cases and LogicGates Risk Cloud product functionality.

Cross-functional Collaboration:

  • Collaborate seamlessly with sales solution engineering customer success and product teams throughout the customers journey to ensure alignment effective communication and a unified customer experience., Job Description What we are looking for Practice Managers have two overall responsibilities. They serve as managers of a speciality consulting team, or Practice. They also contribute to individual projects while serving as senior subject-matter experts. As a manager,..., Senior Implementation Specialist - 49 weeks Location: Remote Rate:Competitive Day Rate Contract Duration: 49 weeks Start date: ASAP About the Role: Were seeking an experienced Senior Implementation Specialist to join a global enterprise delivery team responsible for..., HEAD OF PROPERTY SERVICES - PART-TIME Salary: £34,200, equivalent to a full-time salary of £57,000 Reporting to: Chief Executive Three days per week: 9 a.m.- 17.30 p.m., Tuesday, Wednesday, Thursday. Hybrid, flexible working, with each Wednesday in the Farringdon..., UKG Systems Analyst - Fixed Term Contract London I'm excited to be supporting a leading organisation with the recruitment of a UKG Dimensions Systems Analyst on a fixed-term basis. This is a fantastic opportunity to become the subject matter expert, taking ownership of..., Job Title : Implementation Consultant (Scheme Benefits) - Level 3Location: RemoteDuration: Permanent Primary purpose of the role:To ensure all aspects of a transition and change project are delivered on time and to a high standard within a controlled project..., Company description: Our market-leading Employee Incentives team specialises in designing and implementing innovative remuneration structures and incentive plans. Working with clients ranging from owner-managed businesses to major multinationals, we advise on all aspects..., About Assembled Great customer support requires human agents and AI in perfect balance, and Assembled is the only unified platform that orchestrates both at scale. Companies like Canva, Etsy, and Robinhood use Assembled to coordinate their entire support operation -...

Requirements

  • 4 years of professional services implementation GRC practitioner or consulting roles. Experience with SaaS and/or GRC industry is strongly preferred.
  • Intermediate understanding of Governance Risk and Compliance (GRC) principles frameworks (e.g. ISO 27001 NIST SOX GDPR) and industry best practices.
  • Strong technical knowledge working in Excel or a similar product.
  • Experience managing multiple large projects at a time and working with executive-level stakeholders
  • Strong business acumen and an understanding of how GRC solutions drive organizational value., Electro Mechanical,Instrument Maintenance,Adobe Dreamweaver,Document Control Management,E-Commerce Employment Type : Full Time Experience: years

Benefits & conditions

Our Total Rewards Package is designed to support you both at work and outside of addition to offering competitive salary variable compensation (bonus) equity and health and wellness benefits we are proud to offer generous Paid Holiday 9 Annual Bank Holidays Summer Fridays allowing you time to recharge and relax. We are focused on and invested in career development and learning opportunities including access to LinkedIn Learning regular People Leader training our internal Mentorship Program and annual Continued Education Program.

About the company

LogicGate is a global leader in Governance Risk and Compliance (GRC) solutions with a mission to deliver the software and capabilities enterprises and their people need to understand and manage their risks and transform them into strategic opportunities. Built by experts our award-winning Risk Cloud delivers over 40 purpose-driven solutions on a unified modern cloud platform for connected holistic risk and compliance management to scale with and meet the evolving risk landscape and organizational needs. At LogicGate our people are the foundation of everything we do. We are committed to delivering an exceptional experience for our employees and our customers by empowering and enabling our people to take ownership make an impact and deliver their best work., At LogicGate our culture and employee experience are grounded in our core values of Be as One Do the Right Thing Embrace Curiosity Own It Empower Customers and Raise the Bar which guide how we show up - for each other our customers and all we interact with. We believe that the strongest teams are made up of individuals who bring their different identities experiences and perspectives to the table. We are committed to fostering an inclusive work environment where all employees differences are celebrated and everyone is encouraged to bring their authentic selves to work. We encourage everyone to join one of our Employee Resource Groups (AAPI @ LogicGate Pride at LogicGate and Women in LogicGate) to participate in and contribute to conversations that foster an inclusive culture. LogicGate also believes strongly in giving back to the communities in which we live and work. To enable our teams to give back we offer paid volunteer hours and company-wide charitable activities supporting a variety of organizations and causes. We are proud to have been recognized as a top workplace by Built In Crains Chicago Business the Chicago Tribune and more. Visit our website to learn about our latest recognition. Learn more about our culture here. Excited about LogicGate but not familiar with GRC * GRC stands for Governance Risk and Compliance * GRC professionals help their companies manage uncertainty act with integrity and stay on the right side of the law. * The GRC market is rapidly expanding with continuous growth opportunities. The current market size was valued at $50.5 billion in 2024 and is projected to reach $104.5 billion by 2031., If you are a current Jazz employee please apply via the Internal Career site. Jazz Pharmaceuticals is a global biopharma company whose purpose is to innovate to transform the lives of patients and their families. We are dedicated to developing life-changing medicines for..., If you are a current Jazz employee please apply via the Internal Career site. Jazz Pharmaceuticals is a global biopharma company whose purpose is to innovate totransform the lives of patients and their families. We are dedicated to developinglife-changing medicines for...

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