Data Production & Analysis Manager
Role details
Job location
Tech stack
Job description
We are looking for a Senior Product Analyst who can lead analytics for our documentation function. You will use Grafana as a platform to produce analytics about Grafana Labs documentation artifacts to leverage data-including user behavior and customer feedback-to inform documentation strategy, development, and continuous improvement. This role bridges internal and external user needs with business goals by partnering with technical writing managers, engineering, and product managers to analyze performance, uncover opportunities, and ensure documentation delivers measurable value and achieves success.
Internally, we want to better understand how users learn and progress through our software and its accompanying documentation and learning products. We use our own stack to get that done, as well as to teach others how to do similar things. This role will partner closely with our self-serve cloud, analytics, and engineering departments and report to our Manager, Documentation Platform in an all-remote team of documentation platform engineers and technical writers.
You will be joining a platform team of two engineers within the documentation team that builds tooling and automation for the presentation and interactivity of our documentation and learning. We work in the R&D part of the organization, alongside product managers and engineers. The aim of the role is to help measure what makes documentation effective for user success and share our knowledge and experience with the open source community. What You'll Be Doing *
- Partner across areas to establish top-level KPIs and dashboards for the documentation function.
- Guide the instrumentation of product data in collaboration with our PMs, Product Design, and Engineering teams.
- Play a key role in the implementation of our product analytics tooling like RudderStack and BigQuery.
- Develop dbt models to transform and test our growth data in partnership with our Analytics Engineering team.
Requirements
- Can partner across organizations, and some familiarity with typical product KPIs and frameworks like DAU/MAU, funnels, and A/B testing.
- Can write complex yet efficient SQL.
- Use any of the following tools: Tableau, Looker, Mode, Hex, or Grafana.
- Write dbt models, and work with product analytics tooling like Heap, Pendo, Amplitude, or FullStory.
- Have excellent communication skills in both written and verbal form.
Bonus Points For *
- Have knowledge about observability.
- Are familiar with Airflow or Prefect, and generating ETL jobs.
- Have experience with measuring documentation as it relates to user success and business impact.
Benefits & conditions
In the UK, the base compensation range for this role is GBP 91,755 - GBP 110,106. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes-RSUs help us stay aligned and invested as we scale globally. Why You'll Thrive At Grafana Labs *
- 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
- Scaling Organization - Tackle meaningful work in a high-growth, ever-evolving environment.
- Transparent Communication - Expect open decision-making and regular company-wide updates.
- Innovation-Driven - Autonomy and support to ship great work and try new things.
- Open Source Roots - Built on community-driven values that shape how we work.
- Empowered Teams - High trust, low ego culture that values outcomes over optics.
- Career Growth Pathways - Defined opportunities to grow and develop your career.
- Approachable Leadership - Transparent execs who are involved, visible, and human.
- Passionate People - Join a team of smart, supportive folks who care deeply about what they do.
- In-Person onboarding - We want you to thrive from day 1 with your fellow new 'Grafanistas' to learn all about what we do and how we do it.
- Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable.
Equal Opportunity Employer
We will recruit, train, compensate and promote regardless of race, religion, color, national origin, gender, disability, age, veteran status, and all the other fascinating characteristics that make us different and unique. We believe that equality and diversity builds a strong organization and we're working hard to make sure that's the foundation of our organization as we grow., Data Production & Analysis Manager (Remote - UK Based) Full-time | Competitive salary: up to £80,000 DOE 100% Remote (UK-based only) Growing data & technology organisation Contract type : Permanent We are recruiting a Data Production & Analysis Manager for a..., Job Description Data Production & Analysis Manager (Remote - UK Based) Full-time | Competitive salary: up to £80,000 DOE 100% Remote (UK-based only) Growing data & technology organisation Contract type : Permanent We are recruiting a Data Production & Analysis..., Data Production & Analysis Manager (Remote - UK Based) Full-time | Competitive salary: up to £80,000 DOE 100% Remote (UK-based only) Growing data & technology organisationContract type : PermanentWe are recruiting a Data Production & Analysis Manager for a rapidly..., Data Production & Analysis Manager (Remote - UK Based) Full-time | Competitive salary: up to £80,000 DOE 100% Remote (UK-based only) Growing data & technology organisation Contract type : Permanent We are recruiting a Data Production & Analysis Manager for a rapidly..., Data Production & Analysis Manager (Remote - UK Based) Full-time | Competitive salary: up to £80,000 DOE 100% Remote (UK-based only) Growing data & technology organisation Contract type : Permanent We are recruiting a Data Production & Analysis Manager for a rapidly... © 2025, Jobsora.com
