Embedded Software Engineer

To provide daily repair, preventative maintenance and asset management of medical devices within various hospital locations in the UK & Ireland whilst ensuring outstanding customer support and building long term relationship.

Responsibilities:

· Perform scheduled preventive maintenance (PM) on medical equipment as per

manufacturer's guidelines.

· Complete repairs as required on medical equipment as per manufacturer's guidelines.

· Complete associated admin needed to close repairs and PMs as outlined in the Standard Operating Procedures.

· Update the company electronic service/maintenance reporting system.

· Travel to various sites (UK & Ireland) as required to perform Corrective and Preventive Maintenance.

· Maintain safe working practices within the hospital environment.

· Exceed contract KPI's to ensure customer satisfaction.

· Work to maintain a high standard of customer service and protect your health and safety as well as that of your colleagues, our customers and members of the public. Promptly raise any concerns regarding potential violations of the policies.

· Maintain spare part boot stock wherever necessary.

Key accountabilities:

· Attend customer meetings when required.

· Seek opportunities to grow the business.

· Review ways to improve productivity and reduce operating expenditure.

Performance indicators:

· Exceed contract KPI's to ensure customer satisfaction., Comply with policies, and work to maintain a high standard of customer service and protect the safety and health of you, your colleagues, our customers and members of the public. Promptly raise any concerns regarding potential violations of the policies.

DBS - Disclosure & Barring Service disclosure (formally Criminal Records Bureau disclosure)

A DBS Disclosure is required for all applicants.

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HNC in Electrical Electronic Engineering or equivalent

Qualification in Engineering, electronics or medical technologies such as biomedical engineering.

or

HNC in Computing or equivalent

Qualification in Computing or Networking Infrastructure type qualifications

Skills - Essential

• Ability to follow complex instructions and processes.
• Hold a clean UK Driving License
• Good organisation and communications skills.

Experience - Essential

• Minimum 2 years Biomedical experience in a service and repair of electrodiagnostic medical equipment.

or

• Minimum 2 years advanced computing and networking experience.

and

• Have customer service skills and the ability to be confident in customer facing environments.
• Field service experience preferable.
• Must have UK based experience

Languages - Essential

• Fluent in English

Visa and applicability to work in the UK

• Applicants should not require a VISA and must have the right to work in the UK

Mobility requirements

Role location -

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