Network Security Customer Success Engineer

As the Senior Manager you will help shape the future of load balancing working with teams in Canada and the United States. You will have a proven ability to solve problems whether they require a rapid response or a long term strategy. You will know when to make a critical decision or gain cross functional consensus. Responsibilities will include:️ Building software and systems to manage services and applications through automation️ Deployment, support and monitoring of existing and new products and configurations️ Measurement and optimization of service performance️ Explore and evaluate new technologies and solutions to push our capabilities forward and solve tomorrow's problems, not just today's

• Demonstrable traffic management experience
• Demonstrable software engineering or reliability engineering experience
• Bachelor of Science in relevant engineering disciplines, * Track record of building and running high-performance teams
• Advanced experience with programming and/or scripting languages (Golang, Python, Java, bash)
• Experience with DevOps tools, processes, and culture
• Strong knowledge in Traffic (LB/GSLB/TLS) technologies and troubleshooting tools
• Demonstrated ability to deliver solutions that are easily maintainable, understandable, and diagnosable
• Able to write clear and consumable documentation
• Strong communication skills and ability to work effectively across multiple business and technical teams
• Demonstrated ability to deliver results on time with high quality
• Extensive experience leading customer facing systems in a high uptime 24/7 environment
• Passionate about leading a global 24/7 engineering organization
• A consistent track record of automation
• Lifelong learner who furthers diversity of thought in their approach to management

Our MissionAt Palo Alto Networks®, we're united by a shared mission-to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting-edge technology and bold thinking. Here, everyone has a voice, and every..., At Palo Alto Networks, we're united by a shared mission-to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting-edge technology and bold thinking. This role is remote, but distance is no barrier to...