Business Systems Support Manager
Role details
Job location
Tech stack
Job description
This role provides administrative support to clients and internal teams across the contract. Responsibilities include managing day-to-day admin tasks, databases, access passes, post handling, reception cover, and meeting support. The role works closely with supervisors and management to ensure services meet contract KPIs, compliance standards, and customer expectations. The position is part-time, 30 hours per week, Tuesday to Friday., The role consists of, but is not limited to, the following key activities:
- Act as the first point of contact for clients and internal stakeholders requiring administrative support.
- Manage day-to-day administrative tasks including postal scanning, forwarding, and database maintenance.
- Issue and manage ID badges, access fobs, print cards, site keys, and community service bookings.
- Raise, issue, and monitor responsive works orders in line with contract requirements and KPIs.
- Monitor shared inboxes and respond to queries, escalating issues to management when required.
- Support end-of-month reporting by capturing data such as overtime and site audit information.
- Ensure office facilities are fully stocked, compliant, and operational at all times.
- Provide financial administrative support, including tracking purchase orders and cleaning requests.
- Offer reception cover at client sites and support council meetings through accurate minute-taking.
- Work closely with Supervisors and the Soft FM Manager to ensure compliance, service delivery, and customer satisfaction., We're looking for an experienced and motivated professional to help shape the future of our Place and Growth Business Unit. In this role, you'll work closely with the Senior Manager to provide leadership and expertise, ensuring high-quality, efficient services that deliver..., Base Location: Ellesmere Port Library, CH65 0BGSalary: £12.21 ph PAYEWorking Pattern: Tue to Fri, 8:00 to 16:00This role provides administrative support to clients and internal teams across the contract. Responsibilities include managing day-to-day admin tasks, databases,..., We are seeking a UK-based Company Officer to assist with the completion of a UK bank account setup and to help maintain ongoing corporate compliance. This is a part-time, non-operational position requiring very limited time commitment. The initial setup may take around 1-2..., ZEDRA is looking Business Systems Support Manager who enjoys managing people and technology, ensuring our core systems run smoothly every day. In this role, you'll guide a talented support team, build strong relationships with stakeholders and vendors, and drive continual..., Job Description Location: Home working, with a requirement to attend our main hub spaces, Burnley and Ellesmere Port, as and when required for team working and meetings. Working Hours: 37 Hours per week Monday - Friday Are you passionate about events and great at..., We're seeking a part-time Non-Operational Director to act in a nominee capacity. Your primary function will be to support compliance during and after bank account establishment. Tasks Include: - Reviewing and signing corporate paperwork - Remaining accessible for...
Requirements
- Strong interpersonal skills with a professional and customer-focused approach.
- Excellent verbal and written communication skills.
- Proficiency in Microsoft Outlook, Word, and Excel.
- Proven experience providing administrative support to operational teams.
- Ability to plan, organise, and prioritise workload while maintaining accuracy.
- Strong attention to detail and ability to manage multiple tasks simultaneously.
- Ability to work independently as well as collaboratively within a team.
- Confidence in building and maintaining relationships with stakeholders at all levels.
- Flexible, adaptable, and proactive approach to problem-solving.
- Understanding of compliance, health & safety, and service delivery standards within a contractual environment., Would you enjoy working with a dynamic, and solution-focused team to help landlords, individuals and families have successful private rental tenancies and reduce homelessness? Do you have experience of working in private residential lettings or housing advice? Are you...
Benefits & conditions
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