Junior It Support Engineer

Vallum Associates
Romford, United Kingdom
1 month ago

Role details

Contract type
Temporary to permanent
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Languages
English
Experience level
Junior
Compensation
£ 28K

Job location

Remote
Romford, United Kingdom

Tech stack

Microsoft Windows
Microsoft Active Directory
Azure
Business Systems
Computer Security
Dynamic Host Configuration Protocol
DNS
Virtual Private Networks (VPN)
Network Troubleshooting
Windows Server
Network Connections
NT File System (NTFS)
Powershell
SharePoint
TCP/IP
Virtual Local Area Networks
Visual Systems
Wide Area Networks
Wi-Fi Technology
Network Routers
Peripherals
Information Technology
Laptops

Job description

  • Provide 1st-3rd-line technical support for all business systems and applications.
  • Act as the first point of contact for the IT Helpdesk, ensuring timely resolution of incidents and adherence to SLAs.
  • Deploy, configure, and maintain desktops, laptops, printers, and peripherals.
  • Install, update, and troubleshoot software, patches, and security updates across Windows environments.
  • Manage Active Directory (Users, Groups, OUs, Group Policy, NTFS Permissions, DFS).
  • Administer and support our Microsoft 365 Tenant (Users, Groups, Teams, OneDrive, Exchange Online, SharePoint).
  • Maintain and support Windows Server environments, including DHCP, DNS, print services, and DFS.
  • Assist with network troubleshooting, including VLANs, LAN/WAN, Wi-Fi, switches, routers, and VPN configurations.
  • Support audio-visual equipment and meeting room technology.
  • Maintain accurate IT asset tracking and management (mobiles, laptops, and PCs).
  • Ensure proper documentation of processes, configurations, and troubleshooting steps.
  • Participate in IT infrastructure projects and continuous improvement initiatives., Job Description Domain - Banking/Financial services Years of experience - 3-5 years (preferred) Key Responsibilities: - Provide 1st-3rd-line technical support for all business systems and applications. - Act as the first point of contact for the IT Helpdesk, ensuring..., Job Description We are seeking experienced Senior Onsite IT Support Engineers to join our regional support teams across multiple global offices. In this role, you will serve as a key technical resource, delivering end-user support, executing hardware lifecycle tasks, and..., Role: Lead IT Engineer Location: Hybrid (London) (3 days onsite/2 days WFH) Salary: Up to £45,000-£65,000 Overview A fast-growing tech-driven organisation is seeking a Lead IT Engineer to own its internal IT environment. This role combines hands-on engineering with..., IT Workplace Technology Engineer London (Hybrid)/ Contract Outside IR35- 6 Months About the Role Our client is looking for a strong IT Workplace Technology Engineer to help build and evolve a modern, secure, and scalable digital workplace. You will take ownership of..., We are looking for a capable and curious IT Support Engineer to join a growing, friendly technical team. This is an excellent opportunity for someone with solid Microsoft experience who enjoys resolving problems end-to-end and wants to develop towards Azure and modern..., Domain - Banking/Financial servicesYears of experience - 3-5 years (preferred)Key Responsibilities:Provide 1st-3rd-line technical support for all business systems and applications.Act as the first point of contact for the IT Helpdesk, ensuring timely resolution of incidents...

Requirements

  • 3-5 years experience in an IT support role, covering 1st-3rd line issues.
  • Strong understanding of Windows 10/11 deployment, maintenance and Troubleshooting.
  • Proficiency in Active Directory, Group Policy deployment, and Windows Server administration.
  • Experience supporting Microsoft 365 Hybrid Setups (Exchange Online, Teams, OneDrive, SharePoint).
  • Strong troubleshooting skills for network connectivity, TCP/IP, VLANs, and VPNs.
  • Basic Knowledge of IT security best practices, endpoint protection, and compliance.
  • Familiarity with PowerShell scripting and automation tools (preferred).
  • Experience supporting audio-visual systems and meeting room technology.
  • Ability to prioritize tasks, manage incidents efficiently, and meet deadlines.
  • Strong interpersonal and communication skills - this is a client-facing role requiring professionalism and relationship-building.
  • Eagerness to learn new technologies and develop expertise in IT infrastructure.
  • Ability to work independently and collaboratively, Junior Platform Engineer Do you have an inquisitive mindset, enjoy problem solving, and have an interest in tech? Corecom Technology Academy provides you with the opportunity to learn everything you need to build a successful career in IT, across a range of roles, without..., Description Are you looking to take the next step in your IT career? We're looking for a motivated Junior IT Support Field Engineer to join our IT team at Moore Kingston Smith. This is a fantastic entry-level role for someone with 1-2 years of IT support experience who is...

About the company

Locations : London | Atlanta | Boston | GurgaonWho We AreBoston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in...

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