UX Designer

The UX Designer will join a growing UX team and work within the BMJ Best Practice product team working with and supporting the Senior UX Designer. The primary focus of this role will be committed to the award-winning app, designing for continuous improvement and discovering new avenues of value and delight. The balance of time will be spent contributing to the BMJ Best Practice web product. BMJ Best Practice is a clinical decision support tool containing expertly written healthcare content, relied upon by tens of thousands of healthcare professionals globally.

We are looking for someone who is adept at solving problems using research findings, experience testing, collaboration and other available data. An understanding of front-end and design concepts will be necessary to create engaging experiences that meet users' needs and are commercially successful.

Responsibilities

• Collaborate with the Senior UX Designer to conduct UX activities for BMJ Best Practice app and web product
• Understand the differences in designing for mobile apps vs viewing a website on a mobile device (e.g. offline mode, handling load time/battery usage, app nav patterns, night mode)
• Document design rules around touch/interaction for app development (e.g. recommended pixel spacing for buttons)
• Take complex requirements and create conceptual designs and user journeys to solve usability issues and customer problems
• Plan and conduct user research and usability testing for gathering insight on user needs and behaviours, both face-to-face and remotely.
• Follow, and advocate for, our in-house product development process
• Collaborate in multidisciplinary teams to identify and understand market/user problems
• Ensure products are designed and developed accessibly and inclusively in line with WCAG 2.2 AA standards
• Work with developers across both our app and web products, providing advice and checking tickets in Jira to ensure that the build matches the design
• Present progress on projects and research findings in a concise and compelling way to large groups, including senior stakeholders
• Work closely with our Senior User Researcher and Experimentation Lead on qualitative and quantitative research activities.

Do you have experience in iOS?, * Bring experience with both iOS and Android design patterns, plus knowledge of Ionic and Material UI design frameworks

• Design for 'people-first' - an expert in responsive design, understanding the opportunities and limitations of various device types including multiple mobile and tablet sizes
• Are highly skilled in interaction design; rapidly putting user needs, stakeholder requirements and usability best practice into a justifiable design (sketch, wireframe or prototype) and communicating this to non-UX teams and eliciting feedback from end-users
• Understand complex scenarios and can translate them into conceptual designs and user journeys via clickable prototypes to test and iterate with users
• Are comfortable working in an agile, remote-first product delivery environment with an offshore dev team. Good communication skills are essential
• Can demonstrate significant experience with design/wire-framing/prototyping tools e.g. Figma (Required), InVision, Sketch, Axure
• Are familiar with remote usability testing methods and tools
• Have experience creating/maintaining/implementing design systems
• Having HTML/CSS skills would be a bonus as would A/B and MVT experimentation experience

Help us create a healthier world. We are a global healthcare knowledge provider. We publish The BMJ, one of the world's most impactful medical journals and over 70 influential speciality journals. We offer digital tools to help health professionals worldwide tackle critical healthcare challenges. Find out more about us here.

Flexible Work and Workplace Perks

• We're committed to flexible working that supports both your needs and the requirements of the role.

Generous benefits

• Generous double-matching employer pension contribution, up to 12%
• Discounted dental and travel insurance
• Seven x salary life assurance cover and a generous income protection package
• Discounted gym membership, cycle-to-work and season ticket loan
• Discounts for retail and leisure products through yourReward

Work-life balance and wellbeing

• Twenty-five days holiday + bank holidays + a BMJ Day off.
• Additional holiday through long service; buy up to 5 additional days
• Leave for moving house, volunteering or getting married
• Concierge service Seniorcare by Lottie

Equity, Diversity and Inclusion

• Equity, Diversity and Inclusion are not buzzwords to us, but fundamental company priorities
• We believe that a diverse workforce brings unique strengths and insights, enabling us to better serve our customers and drive positive change in our industry.
• If you are from an under-represented or historically marginalised community, we are particularly interested in hearing from you.
• Join our employee-led networks focusing on Gender, Race and Cultural Diversity, Sexual Orientation, Mental Health and Well-being, Parents and Carers and Age.
• Disability Confident Committed employer

Learning & Development

• Personal development plan
• Mentoring scheme
• Career Coaching
• Opportunities to pursue professional development
• Strengths-based development