User Research Specialist - SAP Signavio

At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging - but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.

What we offer

Join us as a UX Researcher to drive strategic UX research initiatives for the SAP Signavio suite in a creative, collaborative, and cross-functional environment! Become part of a dynamic team developing transformative cloud products, where your insights will shape user-focused solutions and strategic foresight. Immerse yourself in a culture that champions innovation, embraces inclusion, and prioritizes flexibility.

Our lively company culture empowers employees to spark innovation while building a future-focused workplace that embraces inclusion and flexibility. We look forward to building breakthroughs with you together-apply now!

What you'll do

• Drive strategic UX research initiatives for the SAP Signavio suite

• Identify valuable UX research opportunities for enhancing Signavio's product experience

• Gain meaningful and actionable user insights along the complete product development lifecycle

• Partner with Product Managers, Designers and Engineers to mutually drive continuous discovery and make sure that what you learn as a team sticks and directly informs product- and design decision making

• Enable and empower designers, teams and stakeholders to follow user centric ways of working and encourage use of research

• Adopt, establish, maintain and evangelize best practices for UX Research and actively seek opportunities to improve processes and methods employed

• Establish and maintain data driven mindset and practice and guide teams and stakeholders on establishing and using user-relevant KPIs

• Actively participate with design reviews, offering a researchers' perspective on design decisions and advocating for users' POV in decision making.

• Gain, maintain and grow a deep understanding of the domain, our customers and our users, their needs and context of work

• Previous experience within agile software development teams and proven goal-oriented mindset

• Background in B2B / Enterprise tool design / research or/and in data analysis/visualization projects (preferred but not mandatory)

• Experience conducting user experience / design research for complex domains

• Working with both quantitative and qualitative data in relation to design research with knowledge in knowing when to apply those methods

• Handling multiple concurrent studies while proactively seeking research opportunities and consulting with various stakeholders

• Great communication and storytelling skills

• Graduate degree in Human Factors, HCI, Design, Cognitive Science, Psychology, Anthropology, or related field (preferred but not mandatory)

• Expertise in AI tools and emerging trends

• Fluent communication in English, German is advantageous

Building on the intelligent enterprise strategy, Business Process Management aims to support and guide SAP customers through their digital transformations by helping them understand and improve their business processes. Bring out your best SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best. We win with inclusion SAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world. SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.