Data Centre Engineer
Role details
Job location
Tech stack
Job description
We're expanding rapidly and looking for talented people to join our growing team! In this role, you'll take ownership of on-site operations at our Maidenhead Data Centre, ensuring customer platforms run smoothly and efficiently.
Every day will bring new challenges as you troubleshoot hardware and software issues across a variety of technologies, from networking gear to servers. You'll install and configure operating systems, monitor system performance, and respond to alerts to maintain reliability and uptime.
You'll also play a key role in delivering exceptional customer support - resolving technical problems quickly and professionally while keeping a calm, customer-focused approach.
Working as part of a collaborative team, you'll provide 24/7 support on a rotating shift basis, gaining hands-on experience and exposure to enterprise-level technologies in a dynamic, fast-growing environment.
Requirements
- You have hardware experience, including Cisco networking gear (whether it's personal or enterprise level, if you've been building and troubleshooting computers for friends and family, we want to hear from you).
- You have experience or knowledge of OS installation.
- You have a strong understanding of customer service.
- You are able to work on a shift basis, including nightshift, as we provide support to our customers 24/7
Benefits & conditions
Salary: up to £28k (dependent on experience) + benefits