Solution Engineer - Energy Systems gesucht in Munich

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5 days ago

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Languages
English, German
Experience level
Intermediate
Compensation
€ 70K

Job location

Tech stack

Software as a Service
Customer Data Management

Job description

  • Technical Onboarding & Value Delivery: Lead technical implementation and Proof of Value (POV) projects. Deliver complex, non-standard tasks with high quality and minimal iterations.
  • Customer Advocacy & Growth: Manage a portfolio of enterprise customers value-driven. Translate product usage into quantifiable business outcomes (ROI) and identify opportunities for upselling or deeper integration through success plans.
  • Agile Problem-Solving: Iterate rapidly on tasks based on feedback. Turn ambiguity into clear plans of action and adapt quickly to changing customer priorities without losing effectiveness.
  • Translation of Complexity: Extract the essence of highly complex energy/technical matters and explain them in plain German/English to non-technical stakeholders.
  • Stakeholder Management: Independently manage operational tech & non-tech stakeholders (Project Managers, Leads, Directors) and steer technical projects to high-quality business outcomes.
  • Product Feedback Loop: Acting as a logic-driven partner to Product & Engineering, using customer data to challenge assumptions and shape the roadmap.

Requirements

  • Education & Experience: Degree in Energy Management, Energy Engineering, or comparable. 2+ years of experience in Customer Success, Energy Optimization, or Energy Management (ideally SaaS context).
  • Domain Expertise: Deep understanding of the energy market and energy systems. Capable of handling business case calculations and standard industry scenarios without guidance.
  • Problem-Solving: Hyper-logical mindset. You identify errors in seemingly correct statements, challenge "crowd thinking" with facts/figures, and drill down to root causes rather than symptoms.
  • Agility & Resilience: You thrive in changing environments. You accept changes in direction when explained and can prioritize your own work to avoid getting stuck on single approaches.
  • Communication: Strong ability to articulate facts and needs clearly. You default to transparency and can mediate difficult conversations if necessary.
  • Languages: C2 level German and fluent English (written and spoken) are mandatory(!)

Talent Bar Raisers (Preferred)

  • Experience creating reusable frameworks or tools that systematize solutions for the wider team to make everybody more efficient & effective.
  • Ability to anticipate future (project) risks or dependencies before they become blockers.
  • History of finding "workarounds" and "out-of-the-box hacks" that eventually become long-term product solutions.

Benefits & conditions

  • Stanford Engineering: Our technology is built on cutting-edge research from Stanford University. You can live your enthusiasm for sustainability and disrupt the energy industry with us.
  • Ownership & Impact: You will take direct ownership from Day 1, with the freedom to execute your ideas and see their measurable impact on our company's long-term goals.
  • Mentorship & Coaching: We believe in raising the talent bar. You will work side-by-side with experienced leaders and industry experts who are dedicated to coaching you, guiding your development, and helping you become the strategic 'secret weapon' for our customers.
  • Competitive Package: We offer an attractive compensation package and a flexible environment that rewards performance and impact.
  1. Role Fit Analysis based on application
  2. Screening Call with People Lead 30 min
  3. Interview & Case Study with the Director Customer 90 min
  4. Presentation & Role play of 2 prepared case studies
  5. Deep Dive Interview
  6. Founder interview 30 min

About the company

We are a dynamic and ambitious company with roots in Stanford, RWTH Aachen and ETH Zurich, backed by top-tier investors like Point Nine and Earlybird. In a world where decarbonization and competitiveness are often seen as opposites, we empower industrial companies with AI to achieve both. We give industrial leaders like BMW, Continental, and Schaeffler a radical advantage. We're not just iterating on energy - we're reimagining its very core with AI. Join us and take responsibility for one of the most interesting phases in any company: the transition from traction to hyper-growth. Seize immediate, tangible impact and solve big, complex challenges alongside a team that's as ambitious as you are.

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