Senior Systems Engineer II

Are you excited by the challenge of building and scaling cloud infrastructure that powers real-world Generative AI platforms across AWS and Azure?

Do you want to play a hands-on role in shaping how large language models are deployed, monitored, and evolved in a global, high-availability environment?

About our Team:

In this role you will be part of the Technology Infrastructure and Operations (TIO) team, which supports, designs, migrates, and implements products deployed globally on Amazon Web Services and Microsoft Azure.

You will be a part of our core team, helping to deliver and maintain a highly available platform for software solutions while collaborating with our larger Technology team globally., We are seeking a talented, tech-driven, curious and self-motivated Senior Systems Engineer II to support Elsevier's Generative AI Platform. You'll play a crucial role in designing, implementing, and maintaining the infrastructure and deployment processes for Large Language Models. Your focus will be on ensuring seamless integration, continuous delivery, and efficient management of Generative AI Services. This will include supporting Kubernetes, as well as many other key services in AWS and Azure., * Collaborate with software engineers, testers, and system administrators to ensure smooth integration of AWS Bedrock and Azure OpenAI services into applications. Foster a culture of teamwork and continuous improvement

• Set up monitoring, logging and alerting for AI services. Optimize resource utilization, scalability, and performance
• Develop and maintain infrastructure patterns supporting promotion and deprecation of OpenAI and other LLM models within an API configuration
• Building and maintaining a set of tools that enable automation for creating and supporting Azure subscriptions and AWS Accounts in a large-scale tenant
• Improving existing Continuous integration across multiple product pipelines
• Oversee the day-to-day remediation of critical issues and building processes and efficiencies to eliminate the recurrence of issues
• Maintain the health and security of infrastructure by monitoring and patching
• Ability to deliver TIO strategy in partnership with the business platforms needs, * Scripting & Automation (Python/Bash): Build automation for provisioning and operational workflows
• CI/CD Engineering: Build pipelines with GitHub Actions or Jenkins for model + infra deployments
• Networking for AI Systems: Configure VNETs, VPN, private endpoints, DNS, and secure connectivity
• Security & IAM for AI Workloads: Enforce RBAC, secrets management, and secure model endpoint access
• Monitoring & Reliability: Implement monitoring, logging, and alerting for cloud and AI services

Work in a way that works for you:

We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.

• Cloud Administration (Azure & AWS): Manage subscriptions, IAM, roles, and resource governance
• Azure Deployment & Automation: Use Terraform, ARM templates, PowerShell, and/or Azure CLI for provisioning
• AWS & Azure AI Service Integration: Configure Azure OpenAI, AWS Bedrock, OpenAI, Anthropic, Gemini access
• Infrastructure as Code (Terraform): Build reusable modules for scalable infra deployment

We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:

• Generous holiday allowance with the option to buy additional days
• Health screening, eye care vouchers and private medical benefits
• Wellbeing programs
• Life assurance
• Access to a competitive contributory pension scheme
• Save As You Earn share option scheme
• Travel Season ticket loan
• Electric Vehicle Scheme
• Optional Dental Insurance
• Maternity, paternity and shared parental leave
• Employee Assistance Programme
• Access to emergency care for both the elderly and children
• RECARES days, giving you time to support the charities and causes that matter to you
• Access to employee resource groups with dedicated time to volunteer
• Access to extensive learning and development resources
• Access to employee discounts scheme via Perks at Work