Data Visualisation Analyst

Discover a career in your hands at HMRC. Whether you're seeking purpose, growth, or a workplace that gives you a true sense of belonging, hear from some of our employees as they share their story about what it’s really like to work at HMRC., In this role, you will be a valuable member of the People Analytics and Insight (PAI) directorate. PAIs mission is to positively influence the engagement and effectiveness of our colleagues, by empowering HMRC to unlock the value of people information & insight, via our expert products and services.

You will be responsible for the design, build and delivery of key Management Information (MI) reports, using HR People Data. We build self-service reports in Power BI creating accurate, relevant, and clear visualisation for all our large and varying HR data sets. This will include engaging with our stakeholders, defining requirements, and supporting the MI Community of Practice.

You will be expected to work collaboratively with evaluation experts in the team to deliver solutions for our customers to enable them to realise the value of people related programmes and initiatives, through use of evaluation and MI., Information will be communicated through various mediums, including dashboards, monthly reporting packs, presentations, and scheduled updates. The ability to tailor the format and content to suit the needs of different audiences is essential.

Project Flexibility and Management You will be expected to work flexibly across several projects, often dealing with ambiguity, changing requirements, and diverse outputs. Adapting to shifting priorities and ensuring high-quality delivery across all assignments is a key aspect of the role.

Consultancy and Expert Advice Providing expert advice and consultancy is a central responsibility, particularly in the areas of Management Information, data analytics, evidence gathering, and data visualisation. Your expertise will guide stakeholders and help them understand and leverage data effectively.

Continuous Improvement You will drive forward ongoing improvements in the quality of datasets, reporting mechanisms, and dashboard functionality. Familiarity with data storage and warehousing will be beneficial in enhancing data infrastructure and supporting these improvements.

Stakeholder Engagement and Requirements Gathering Working in partnership with stakeholders, you will scope out data requirements and design intuitive dashboards to address growing demands. Effective scoping, planning, and prioritisation against available resources are crucial to meeting organisational objectives.

Governance and Compliance Maintaining robust governance processes and documentation is essential. You will ensure strict adherence to GDPR and security guidelines, safeguarding data integrity and confidentiality at every stage of the reporting process.

Collaboration Across PAI Collaboration with other areas of expertise within the People Analytics and Insight (PAI) directorate is a key element of the role. Working closely with colleagues ensures knowledge sharing and the delivery of integrated solutions.

Deputising Responsibilities On occasion, you will be required to deputise for a Senior Manager, taking on additional responsibilities and supporting leadership within the team as needed., We'll assess you against these behaviours during the selection process:

• Working Together
• Delivering at Pace
• Managing a Quality Service

Technical skills

We'll assess you against these technical skills during the selection process:

• You will be asked to prepare and deliver a presentation (15 min plus 5 min for Q&A). You will be sent a dataset prior to interview, and you will be asked to develop a small dashboard within PowerBI that you will then present to the panel., We want to make sure no one is put at a disadvantage during our recruitment process. To assist you with this, we will reduce or remove any barriers where possible and provide additional support where appropriate., HMRC has a presence in every region of the UK. For more information on where you might be working, review this information on our locations .

The Civil Service values honesty and integrity and expects all candidates to abide by these principles. The evidence you provide in your application must relate to your own experiences.

Any instances of plagiarism or other forms of cheating will be investigated and, if proven, the relevant application(s) will be withdrawn from the process.

Recording of interviews is prohibited unless explicit agreement is sought in line with the UK General Data Protection Regulations.

Questions relating to an individual application must be emailed as detailed later in this advert.

Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant’s details held on the IFD will be refused employment.

A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government.

New entrants will join on the minimum of the pay band.

Please note that, if you are applying for roles on a part-time basis, the salary agreed will be pro-rata, reflective of the working hours agreed within your contract.

If you experience accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section.

For more Information for people applying for, or thinking of applying for, roles at HM Revenue and Customs, please see link: Working for HMRC: information for applicants - GOV.UK. Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check. Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check .

See our vetting charter . People working with government assets must complete baseline personnel security standard (opens in new window) checks., * UK nationals

• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service, Appointment to the Civil Service is governed by the Civil Service Commission’s Recruitment Principles. You have the right to complain if you feel there has been a breach of the Recruitment Principles.

In the first instance, you should raise the matter directly via ubsrecruitmentcomplaints@hmrc.gov.uk . Please note that we do not accept complaints or appeals regarding scoring of outcomes of campaigns unless candidates can provide clear evidence that the campaign did not follow the Recruitment Principles.

If you are not satisfied with the response, you may bring your complaint to the Commission. For further information on bringing a complaint to the Civil Service Commission please visit their website.

Do you have experience in SQL?, Technical and Analytical Skills Demonstrated experience in handling and analysing large datasets, employing a variety of formulae and data visualisation techniques. Proficient in manipulating data using Power BI and Power Query, complemented by a high level of technical expertise in Microsoft Excel.

Possesses a solid understanding of the broader Power Platform ecosystem, including PowerApps and PowerAutomate, or alternatively, holds knowledge of other programming languages such as R or SQL.

Reporting and Data Presentation Skilled at building and delivering reports that are tailored to customer needs, ensuring that all outputs are aligned with GDPR principles. Capable of championing the strategic use of data and applying data storytelling methods to facilitate effective decision-making across HMRC.

Communication and Collaboration Exhibits excellent communication and problem-solving abilities, with the capacity to convey complex technical and data-driven concepts clearly and succinctly to diverse audiences.

Adept at planning and prioritising workloads, effectively managing expectations with both internal and external stakeholders.

Experienced in working both collaboratively and proactively within multidisciplinary teams, with a proven ability to manage multiple projects simultaneously while continually learning and developing new skills.

Desirable Criteria

Accessibility Testing Experience in accessibility testing is valued, supporting HMRC’s commitment to making digital products accessible to all users.

HR and People Data Direct experience with HR or people data is advantageous, demonstrating understanding in handling sensitive workforce information.

Data Warehousing Skills in developing and maintaining data warehousing systems are desirable for effective data storage and analytics.

Data Modelling Experience designing data flows, relationships, star schemas, and dimension tables is highly beneficial for optimising data structure and analysis.

Transitional Sites Information

If your location preference is for the following site, it’s important to note that this is not long-term site for HMRC and we will require you to move to a new building in the future, subject to our location strategy and the applicable employee policies at that time., This vacancy is using Success Profiles , and will assess your Behaviours, Experience and Technical skills., Customer facing roles in HMRC require the ability to converse at ease with members of the public and provide advice in accurate spoken English and/or Welsh where required. Where this is an essential requirement, this will be tested as part of the selection process.

Alongside your salary of £37,682, HM Revenue and Customs contributes £10,916 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

HMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments. We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs.

We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service up to a maximum of 30 days.

• Pension - We make contributions to our colleagues’ Alpha pension equal to at least 28.97% of their salary.
• Family friendly policies.
• Personal support.
• Coaching and development.

The People Analytics and Insight (PAI) Directorate was established in late 2019 as part of HR within HMRC. The Vision of the Directorate is to ‘deliver people insight and analytics to enable HMRC to shape its future through the use of evidence-based decision-making’. HMRC is a significant employer, with 65,000 staff, and therefore people analytics plays an important part in driving change and shaping the future of the organisation. The team was formed specifically to bring a different way of operating to HR and to facilitate greater rigour in the successful delivery of key programmes. This role oversees the delivery of this activity, the professional standards and the innovation applied to find creative ways to deliver highly effective solutions., HMRC is an office-based organisation, and colleagues are expected to spend 60% of their working time in the office. Our offices provide opportunity for interaction, collaboration which aids learning and development and a sense of community. Where the role allows it, and where the home environment is suitable, colleagues can work from home for up to 2 days a week, averaged over a calendar month (or a proportionate amount of time for colleagues who work less than full time).