UX Designer - GammaLabs

The UX Designer will be responsible for creating outstanding customer and user experiences, delivering high-quality UI grounded in solid user research and analytics. You will conduct research to build a clear understanding of customer and user needs as part of Product Discovery. This insight will enable our technology teams to make informed decisions that drive meaningful and intuitive customer and user experiences. What will you be doing day-to-day? You will embed UX within Product Discovery, working closely with Product Owners and Managers, Software Engineers, and UX Researchers to explore, validate, and iterate on early-stage product ideas. You will create wireframes, user flows, journey maps, and interactive prototypes to clearly communicate design concepts. You will apply a data-driven approach to UX by defining and implementing success metrics for customer journeys and MVP deployments. What you'll need

Do you have experience in User research?, A minimum of 4+ years of UX design experience, ideally within B2B SaaS or telecommunications. Design tools Proficiency in Figma or similar design tools. User research Experience with usability testing, customer journey mapping, and research analysis. Design systems Experience contributing to and maintaining a design system, and working with component libraries containing UI assets.

At Gamma, we're more than just a leader in Unified Communications as a Service (UCaaS). We're a dynamic, forward-thinking team revolutionising the way businesses connect and communicate. We provide voice, data, and mobile solutions to businesses across the UK, Germany, Spain, and the Benelux region. We are expanding rapidly to bring digital automation and Gamma-powered services to SMEs through a growing network of channel partners. We move fast with a start-up mindset, backed by the stability of a leading European business. Our team thrives on collaboration, innovation, and the belief that diverse perspectives make us stronger. Join us and you'll have the opportunity to make an impact, grow your career, and be part of a company that celebrates inclusivity and fresh ideas. Who are we looking for?, At Gamma, we believe in work-life balance. We offer 25 days of annual leave, plus an extra day off for your birthday. We also provide a volunteer day so you can support a charity that matters to you. Family matters too. With enhanced maternity and paternity pay, we support you as a parent and throughout your career. We offer a pension plan to help you plan for the future, with contributions of up to 5.1 percent from Gamma alongside your own. Your wellbeing is important to us. We provide group income protection and life assurance at four times your salary. You will also have access to tax-efficient share save and share incentive plans, allowing you to benefit from Gamma's continued growth. Private medical insurance is provided through Vitality, with the option to extend cover to your immediate family at an additional cost. To support more sustainable travel, we offer an Electric Vehicle scheme through Octopus and a Cycle to Work scheme. A few things to note Unfortunately, we cannot offer visa sponsorship or relocation support for this role. This is a hybrid role based from our Manchester, Arbeta office. If you feel you could be a good fit for Gamma but do not meet every requirement, we still encourage you to apply. You could be exactly who we are looking for. Gamma is an equal opportunity employer. We believe in inclusive teams where everyone can be their authentic self and actively encourage applications from underrepresented backgrounds. We do not discriminate based on protected characteristics, including race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, marital status, disability, or age. We are a family-friendly employer with a culture built on trust, autonomy, and flexibility. For recruitment agencies, we work with a trusted network of partners and are not looking to expand this at present. Please do not send speculative CVs.     If you require alternative methods of application or screening, you must approach the employer directly to request this as Indeed is not responsible for the employer's application process.