IT Specialist

You'll join our 4-person Security & IT team, working closely with Office Management and collaborating across all departments. As a cybersecurity scale-up handling sensitive secrets for Fortune 500 companies, our IT operations are a trust multiplier-every access control, device policy, and automation we build reinforces the security posture we promise our customers. With GitGuardian growth expected in the next 18 months, your work will directly enable that scale while maintaining our SOC 2 certification and zero-trust principles. You're not just "IT support"-you're building the secure, frictionless foundation that lets engineers ship faster, sales teams work globally, and the company expand without operational chaos.

Your main responsibilities will be:

Proactive improvements and automation (60% of your time)

• Automate onboarding/offboarding workflows using N8N, Okta, Google Workspace, and custom scripts
• Improve our hardware inventory system and asset tracking processes
• Design and deploy IT security controls aligned with SOC 2 compliance
• Build self-service tools and documentation to reduce repetitive support tickets
• Optimize device management policies across Mac and Linux fleets using Kandji MDM

Operational support (40% of your time)

• Respond to IT support requests
• Manage access requests following least-privilege principles
• Handle laptop ordering, delivery tracking, and device configuration
• Procure and manage accessories (headsets, peripherals, etc.)
• Troubleshoot hardware, software, and account issues for team members globally

Tech & tools you'll touch

Identity & Access

• Okta (SSO, SCIM provisioning)
• Google Workspace (email, Drive, admin console)
• 1Password (company password vault)

Device Management

• Kandji (Mac MDM platform)
• FleetDM (Linux MDM platform)
• Apple Business Manager (automated enrollment)
• Google Sheets (hardware inventory tracking)

Automation & Infrastructure

• Terraform & Ansible (Infrastructure as Code)
• GitLab CI & GitHub Actions (automation pipelines)
• n8n (workflow automation)

Ticketing & Collaboration

• Linear
• Slack (primary communication, support channels)
• Notion (documentation, runbooks, processes)

Security & Compliance

• Vanta (SOC 2 compliance automation)
• Crowdstrike (EDR/endpoint protection)
• Tailscale (VPN infrastructure)

Procurement & Finance

• Spendesk (corporate spend management, invoice processing)
• Apple eCommerce & Dell Premier (hardware vendors)

Do you have experience in YAML?, If you think you match at least 70% of these criteria, please apply!

Here's what we consider essential for success in this role:

• Fluent English (written and spoken)-our team spans 20+ countries
• 0-3 years of professional IT support or systems administration experience
• Comfortable with Mac and Linux environments-you've managed devices, troubleshot OS issues, or supported end users on both platforms
• Automation mindset-you naturally ask "How can I prevent this ticket from happening again?"
• Security-aware approach-you understand the "why" behind access controls, encryption, and least-privilege principles
• Clear communicator with empathy-you translate technical concepts for non-technical colleagues and document processes others can follow

The following skills would strengthen your application but aren't required:

• Exposure to compliance frameworks (SOC 2, ISO 27001)
• Experience with Okta and Google Workspace Admin
• Hands-on MDM experience (Kandji, Jamf, Fleet, or similar)
• YAML/JSON configuration files
• GitHub/GitLab workflows
• Previous experience in a SaaS or cybersecurity company

• Package that includes stock-options
• Lunch voucher (Swile)
• Non-charged health insurance for children (Sidecare / Generali)
• Up to €300 to improve your home office set-up
• Yearly holiday allowance
• Referral bonus of 4000€ for any new Guardian we might hire thanks to you
• Team building: monthly budget dedicated to each employee that you can spend as you wish, with colleagues (latest examples to date: Michelin star restaurant, karaoke, stand-up show, kitesurfing week-end, ...)

And also...

• Remote policy: 100% on-site role (with remote flexibility when needed of course)
• Opportunities for career development in the long term

GitGuardian is a global post-Series B cybersecurity scale-up, with team members in France, Europe and in the USA. Among our early investors who saw our market value proposition, are the co-founder of GitHub, Scott Chacon, along with Solomon Hykes, Docker's co-founder. American and European top-tier VC firms have also invested in GitGuardian. GitGuardian leads the way in Non-Human Identity security, offering end-to-end solutions from secrets detection in code, productivity tools and environments to strong remediation, observability and proactive prevention of leaks. Our solutions are already used by more than 600K developers worldwide!, More about GitGuardian! Products * Understand how GitGuardian works in this short video! * Want to go even further? Check out our public roadmap! * Check out the State of Secrets Sprawl Report to understand our mission and the industry. * Our solutions are already used by hundreds of thousands of developers in all industries and GitGuardian platform is the n°1 app on the GitHub marketplace Clients * GitGuardian helps organizations find exposed sensitive information that could often lead to tens of millions of dollars in potential damage. * More than 70% of our customers are in the United States. * Many F500 companies use GitGuardian's platform. People * The Guardians are knowledgeable, committed, serious, aligned with the company's mission, and true team players: always willing to help each other grow our skill sets! * The team is diverse and we hail from more than 20 different countries. * We are also agile, remote-friendly, and fun people to work with. * You will get trust & autonomy on your perimeter with a very transparent internal communication and a strong impact on the company development.   You must create an Indeed account before continuing to the company website to apply