Senior Technical Program Manager

As a Senior Technical Program Manager, you will lead complex, cross-functional programs within our customer Integrations domain, working closely with Integration Engineering and Integration Consultant teams. This role operates in a highly technical space and requires strong technical judgment.

You will be responsible for aligning engineering execution with customer and business needs, shaping and driving initiatives from problem definition through delivery and launch, and ensuring predictable, high-quality outcomes. In addition to delivery ownership, you will help mature ways of working across the integrations' organization, improving clarity, flow, and scalability.

Responsibilities

• Own end-to-end delivery of technical programs within the domain, from early problem framing and discovery through delivery, launch, and post-launch evaluation
• Partner closely with Integration Engineering and Integration Consultants to:

• Translate customer integration needs and business priorities into clear technical initiatives
• Balance customer requirements, platform constraints, and engineering trade-offs

• Manage complex technical dependencies and risks, particularly across:

• External customer systems
• Third-party APIs o Internal platform teams

• Drive operational excellence across delivery by:

• Maintaining strong Jira hygiene, estimation, forecasting, and reporting
• Improving predictability, transparency, and throughput across teams

• Define and evolve meaningful metrics and KPIs relevant to API integrations, such as delivery predictability, integration success rates, time to integration, operational stability, and customer impact
• Promote agile and Lean delivery practices, fostering a culture of continuous improvement (Kaizen) across both engineering and consulting functions Facilitate clear, consistent communication with stakeholders, ensuring shared understanding of goals, priorities, risks, and progress across technical and non-technical audiences

Do you have experience in SaaS?, * Proven track record of driving complex technical programs from inception to launch, ideally within API, platform, or integration-heavy environments

• Strong ability to operate autonomously in ambiguous problem spaces, making sound prioritization and trade-off decisions
• High technical literacy, with hands-on experience or deep familiarity with:

• APIs and integrations
• SaaS platforms
• Modern cloud architectures and distributed systems

• Demonstrated ability to work effectively across engineering and customer-facing technical teams (e.g. integration consultants, solutions engineers)
• Strong analytical and problem-solving skills, with a data-driven mindset to continuously improve delivery and integration outcomes
• Excellent organizational, coordination, and stakeholder management skills across global, distributed teams
• Empathy for customers and users, ensuring integrations are not only delivered but usable, reliable, and valuable

Who We Are We are feeding the world's curiosity! Cint is a pioneer in research technology (ResTech). Our customers use the Cint platform to post questions and get answers from real people to build business strategies, confidently publish research, accurately measure the impact of digital advertising, and more. The Cint platform is built on a programmatic marketplace, which is the world's largest, with nearly 300 million respondents in over 130 countries. At Cint, we are committed to innovation and are rapidly expanding our portfolio of data solutions to power the next generation of insights. We are looking for passionate, results-oriented leaders to join us on this journey., Additionally, in a world of AI, we want our candidates to understand our approach to the use of AI during the interview and hiring process, so we'd appreciate you reading our AI usage guide., More About Cint We're proud to be recognised in Newsweek's 2025 Global Top 100 Most Loved Workplaces®, reflecting our commitment to a culture of trust, respect, and employee growth. In June 2021, Cint acquired Berlin-based GapFish - the world's largest ISO certified online panel community in the DACH region - and in January 2022, completed the acquisition of US-based Lucid - a programmatic research technology platform that provides access to first-party survey data in over 110 countries. Cint Group AB (publ), listed on Nasdaq Stockholm, this growth has made Cint a strong global platform with teams across its many global offices, including Stockholm, London, New York, New Orleans, Singapore, Tokyo and Sydney. (www.cint.com) Additionally, in a world of AI, we want our candidates to understand our approach to the use of AI during the interview and hiring process, so we'd appreciate you reading our AI usage guide.     If you require alternative methods of application or screening, you must approach the employer directly to request this as Indeed is not responsible for the employer's application process.