IT Operations Manager
Role details
Job location
Tech stack
Job description
The IT department, a part of IS/IT, are responsible for architecture, strategy, maintenance and support of Sobi information systems and IT infrastructure as clients, servers, network and other infrastructure equipment. IT department consist of four teams - IT Operations, Infrastructure & Cyber security, Digital Workplace and Automation & Integration. IT should work according to Sobi's quality framework (GxP) and the requirements from the authority.
Head of Digital Workplace & AI is responsible for lead and develop Sobi's Digital Workplace, Microsoft 365 and AI tools. Lead strategy work and to set objectives for the team.
- Ownership of key elements in the Digital Workplace team's responsibility
- Lead and coordinate Digital Workplace activities, e.g., Service requests, Changes and roadmap activities
- Manage and coordinate Digital Workplace incidents according to ITIL
- Suggest and deliver continuous improvement regarding the individuals appointed systems/products/solutions with a focus on identifying opportunities for process improvement
- Support in managing and coordinating training of ServiceDesk and other departments of Sobi regarding the individuals appointed systems/products/solutions
- Serve as SME for the Digital Workplace, including, but not limited to Cloud systems, printer solutions, device management, end-user applications and trainings
- Knowledge sharing inside the Team to build a stronger resilience, to protect against interruptions in our delivery
Requirements
Do you have experience in Python?, Do you have a Master's degree?, Education/Learning Experience/Work Experience Required: Previous experience of working as a part of a software developing team, Desired: Degree in development of some kind,
Skills/Knowledge/Languages Required: Fluent in English, React, TypeScript, NodeJS, Desired: DevOps, Agile methodology, Azure, CI/CD deployment, knowledge about LLM's, Python
Personal Attributes Required: Team player, flexible and adoptable. Pro-active and solution oriented.
Benefits & conditions
Here at Sobi, our mission and culture get us excited to come to work every day, but here are a few more reasons to join our team:
- Emphasis on work/life balance
- Collaborative and team-oriented environment
- Opportunities for professional growth
- Diversity and Inclusion
- Competitive compensation for your work
- Making a positive impact to help ultra-rare disease patients who are in need of life saving treatments
We are a global company with over 1,800 employees in more than 30 countries and are committed to the societies where we operate. With a deeply skilled management team directing our day-to-day wins, and a Board with a stellar track record, we're ready to take on the world's diseases, ailments and adversity. Our people believe they have the power to make a positive impact in others' lives because that's exactly what we do here. If you're seeking a career that taps into your talents in a way that makes the world a better, healthier place, we just may have a job for you.
We know our employees are our most valuable asset, and our culture conveys that. We offer a competitive benefits package, to support the health and happiness of our staff.