Lead Cloud Engineer

As a Lead Cloud Engineer (all genders), you will contribute to the design, development, and support of cloud-based solutions within the Oracle Retail / Xstore POS ecosystem. You bring strong technical experience, a collaborative mindset, and a commitment to building reliable and scalable systems that support business-critical operations.

You will thrive in this role if you are:

• Curious about solving complex technical challenges
• Comfortable working closely with cross-functional and support teams
• Dedicated to building reliable, maintainable cloud solutions
• Experienced in environments where stability, support, and continuous improvement are essential

Role responsibilities

• Design, build, and support cloud infrastructure using Infrastructure as Code tools
• Develop and maintain backend services and automation scripts
• Contribute to CI/CD pipelines to support reliable and efficient deployments
• Provide L2/L3 support, including incident troubleshooting and resolution
• Perform root cause analysis (RCA) and document findings clearly
• Collaborate with engineers, operations, and business teams to support Oracle Retail solutions
• Manage source code using version control systems and follow best practices
• Support the stability, performance, and security of cloud-based environments

• Experience with scripting languages such as PowerShell and/or Shell
• Backend development experience using Python, Java, or similar languages
• Hands-on experience with Infrastructure as Code tools (Terraform and/or Ansible)
• Experience using version control systems such as GitHub or Bitbucket
• Experience with CI/CD tools (Jenkins, GitHub Actions, or GitLab)
• Proven experience providing L2/L3 production support, including troubleshooting and RCA documentation
• Upper-intermediate English level (spoken and written), The following are beneficial but not required:
• Experience with Oracle Cloud Infrastructure (OCI)
• Experience with Xstore POS or Oracle Retail solutions
• Familiarity with observability and monitoring tools such as Grafana, ELK, Splunk, or cloud-native monitoring services
• Experience working in a retail or enterprise systems environment
• A collaborative, supportive, and conscientious working style
• Interest in continuously improving system reliability and operational processes

Beyond a competitive compensation package, we offer:

• Flexibility, with remote and hybrid work options (country-dependent)
• Career advancement, with international mobility and professional development programs
• Learning and development, with access to cutting-edge tools, training and industry experts

Why Valtech? We're the experience innovation company - a trusted partner to the world's most recognized brands. To our people we offer growth opportunities, a values-driven culture, international careers and the chance to shape the future of experience., At Valtech, you'll find an environment designed for continuous learning, meaningful impact, and professional growth. Whether you're pioneering new digital solutions, challenging conventional thinking or building the next generation of customer experiences, your work will help transform industries., Valtech is the experience innovation company that exists to unlock a better way to experience the world. By blending crafts, categories, and cultures, we help brands unlock new value in an increasingly digital world. At the intersection of data, AI, creativity, and technology, we drive transformation for leading organizations, including L'Oréal, Mars, Audi, P&G, Volkswagen Dolby, and more. At Valtech, we don't just talk about transformation. We make it happen. Our people are the heart of our success, and we foster a workplace where everyone has the support to thrive, grow and innovate. Are you ready to create what's next? Join us. Why do we state "all genders" in the title of this job description? As per the AGG (General Equal Treatment Act) in Germany and equivalent in France, jobs must be advertised in a gender-neutral manner. We use the statement (all genders) to make it clear that this position is open to all genders in these countries, even if the job title itself can be translated or interpreted as "masculine" in the French or German language.