Cyber Security Specialist

The typical day-to-day responsibilities of a Cyber Security Specialist involves liaising with customers on security-related issues, providing configuration and implementation advise based on security best-practise, supporting customer certification attainment and supporting detect and respond efforts., Cyber Security Subject Matter Expert

• Provide subject matter expertise on Cyber Security to both customers and internal teams.
• Input into digital transformation or technology-change for customers and internal stakeholders.
• Work with the detect and respond teams to provide additional support.

Continuous Security Posture Improvement

• Work with internal teams to continuously improve the security posture of CloudTech24 and customers through automation and standardisation.
• Support our IT Operations team with Vulnerability Management efforts by providing key knowledge on vulnerabilities and exploits.

Customer Engagement

• Liaise with customers on security topics, addressing queries and providing assurance on security measures.
• Work with customers to help achieve certifications such as Cyber Essentials and Cyber Essentials Plus
• Support the projects and engineering teams with customer onboarding.

Teamwork & Tool Knowledge

• Share knowledge with internal teams on cyber security topics.
• Support other internal teams with cyber security related questions.
• Act as subject matter experts in our cyber tooling capabilities.
• Constantly drive improvements in our tooling when new capabilities are available.

Detect and Respond

• Prepared to respond to security incidents, ensuring timely resolution and compliance with protocols.
• Work with the analyst teams to provide escalation and support to complex alerts or incidents.

Do you have experience in Vulnerability assessment?, Our Cyber Security Specialists provide key support to internal teams and customers on all matters related to Cyber Security. They must have an eye for detail, a curious mind and the ability to challenge the status quo when it comes to addressing cyber security for CloudTech24 and our customers., Cyber Security Expertise:

• 1-3 years in a cyber security role with broad knowledge of best practices.
• Proven ability to think outside the box and take the lead on tasks related to Cyber Security.
• Understanding of cyber threats and their impact on small to medium businesses (25-300 users).
• Familiarity with security frameworks such as CIS, and ability to apply them practically.
• Awareness of frameworks such as MITRE ATT&CK Enterprise, or an understanding of cyber-attack chains is beneficial.
• Understanding of vulnerabilities and how they are identified, assessed and remediated is beneficial.

Technical Proficiency:

• Hands-on experience with EDR/XDR, SIEM, and cloud security tools.

Preferred tools are CrowdStrike & IRONSCALES.

• Knowledge of Microsoft 365 / Azure security controls; experience with Google Workspace security is desirable.
• Good understanding of computing and networking is important as this underpins Cyber Security.

Certifications (Preferred):

• CompTIA CySA+
• Self-paced courses/certs such as Blue Team Labs Level 1

Desirable Attributes

• Strategic Thinking: Ability to align security initiatives with business objectives.
• Communication Skills: Excellent verbal and written communication for engaging stakeholders and customers.
• Soft skills: Ability to convey technical problems into non-technical language is incredibly important for this role.
• Problem-Solving: Strong analytical skills to assess risks and implement effective solutions.
• Adaptability: Comfortable working in a fast-paced environment and managing multiple priorities.
• Continuous Learning: Passion for staying updated on emerging threats and technologies.