ServiceNow Developer

• Play a key role in expanding one of the largest ServiceNow installations in Europe.
• Work within a collaborative delivery team to design, develop, and implement new features and improvements across various ServiceNow modules.
• Deliver high-quality configuration and functionality, knowing when to escalate issues.
• Create and maintain technical documentation and carry out peer reviews.
• Act as a subject matter expert within specialist areas.
• Guide and mentor junior team members.
• Contribute to an Agile, fast-paced environment and find solutions to problems.

Technologies:

• Support
• ServiceNow
• DevOps

• Substantial experience with any module within ServiceNow.
• Track record of delivering value through implementation of new or enhanced functionality in a large organization within a ServiceNow context.
• Ability to work in a fast-paced environment, both as part of a team and independently.
• Leadership skills and ability to take responsibility for areas of the platform.
• Initiative in tackling issues and providing potential solutions.
• Excellent knowledge and experience of IT methodologies such as Agile.
• Qualified ServiceNow Certified System Administrator is required.

At DWP Digital, we are committed to using fresh ideas and leading-edge technology to develop innovative solutions that underpin critical services, impacting nearly every person in the UK daily. As the largest government department in the UK, we empower millions by facilitating work and financial support totaling over £195 billion each year. We offer a hybrid working model, competitive pay with a Digital Allowance for exceptional candidates, a generous civil service pension, and a broad benefits package that fosters work-life balance, including flexible hours, professional development opportunities, and a supportive workplace culture recognized for diversity and inclusion.