Lead ICT Technician

We are seeking a second enthusiastic, proactive, and highly capable Lead ICT Technician to join our dedicated Whole School ICT Team to provide staff and students with an exemplary customer experience.

Working closely with the ICT Helpdesk and the Network Managers, you will take responsibility for delivering high-quality, customer-focused support whilst managing, maintaining and developing ICT systems and services. This pivotal role acts as the bridge between 1st line and 3rd line support, ensuring the smooth day-to-day operation of ICT services across a dynamic and diverse school environment.

The ideal candidate will have strong technical foundations, excellent organisational and communication skills, and the drive to take ownership of more complex tasks and projects.

Bedales School is a unique educational establishment, set in the beautiful Hampshire countryside. Our aim is to create an environment where questioning, divergent thinking and freedom to learn from mistakes are all encouraged. Central to our success is the sense that each person is a member of our community whose voice is entitled to be heard and treated with respect. Both our staff and students expect of each other the best kind of relationships - co-operative, authentic and trustful.

Experience & Background

To succeed in this role, you will have:

• At least 2-3 years' experience providing ICT Support within a similar position - experience of working in a school is not mandatory
• A solid technical understanding of end-user hardware such as desktops, laptops, tablets, mobile phones, printers, AV theatres, projectors etc
• Experience of using and supporting common software such as Microsoft Windows, Office, Office365, Adobe Creative and Apple operating systems
• Be highly motivated and organised, allowing you to take ownership of tasks and correctly prioritise your workload
• Possess excellent written/verbal communication skills together with a desire to continuously learn
• Bring an attention to detail in everything you do and care passionately about your work

Duties

As a Lead ICT Technician, you will be responsible for:

• Minimising day-to-day disruption for teachers, support staff and students by resolving their ICT issues
• Supporting and maintaining hardware including PCs, laptops, Apple MacBook's & iMacs, printers, photocopiers, audio/visual systems, classroom screens, telephones, mobile phones, tablets and other end-user hardware
• Maintaining, developing and supporting the systems used to manage end user devices
• Troubleshooting and resolving software issues within applications, operating systems and systems used at the schools
• Being the face of the ICT department, taking calls and managing your workload on the ICT Helpdesk within the department's Service Level Agreements
• Maintaining accurate data and information relating to the ICT estate

This post is Regulated Activity.

Hours of Work

This is a full-time, full-year post. You will be required to work 37.5 hours per week, Monday to Friday. The exact work pattern will be discussed at interview. In addition, you will also be required to work a maximum of four Saturdays per year from 08:00 to 13:00 with the time claimed back the following week. Occasionally, you may be required to support out-of-hours school events.

Salary

£32,031 per annum based on the above hours and weeks of work.

Benefits

• Free on-site parking
• Funded Healthcare Cash Plan
• Pension with Royal London
• Personal Accident Cove
• Life Assurance
• Salary Extras Benefits Platform
• Employee Assistance Programme
• Free meals are provided during term time

Pre-Appointment Checks

All candidates will undergo a Safeguarding Suitability Interview and application for an Enhanced DBS and Barred List check and be asked to provide evidence they are eligible to work in the UK, on an on-going basis, at the shortlist stage of the selection process.

How to Apply

If you are interested in applying for this post please read the Job Description which includes full details regarding the post. CVs cannot be accepted in lieu of a fully completed application form.

For further details on how to apply, please visit the recruitment portal on the Bedales Schools website:

Working for us | Teaching Jobs & Careers | Bedales School

All enquiries relating to the recruitment process, should be forwarded to recruitment@bedales.org.uk

Closing date: 9.00am on 19 February 2026.

Application discussion reviews: 25 February 2026.

Interview date: 4 March 2026.

Early application is advised as Bedales reserve the right to make an appointment at any stage of the application process.

Safeguarding Statement:

The School is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment.

Candidates will be required to undergo child protection screening appropriate to the post, including checks with past employers, the Disclosure and Barring Service (DBS), Prohibition from Teaching Checks, Prohibition from Management Checks.

The safeguarding responsibilities of the post include:

• Safeguarding and promoting the welfare of children;
• Fostering a culture of openness, safety, equality and protection;
• Providing a safe and welcoming environment where both children and adults feel secure, able to talk and believe that they are being listened to;
• Playing a key role in prevention of harm and an equal responsibility to act on any suspicion or disclosure that may indicate a child is at risk of harm;
• When concerned about the welfare of a pupil, acting in the best interests of the pupil.

All staff have a key role to play in identifying concerns early and in providing help for children and are expected to act in accordance with the school Safeguarding & Child Protection Policies.

The post is exempt from the Rehabilitation of Offenders Act 1974 and the School is therefore permitted to ask job candidates to declare all convictions and cautions (including those which are "spent" unless they are "protected" under the DBS filtering rules) in order to assess their suitability to work with children.

• At least 2-3 years' experience providing ICT Support within a similar position - experience of working in a school is not mandatory
• A solid technical understanding of end-user hardware such as desktops, laptops, tablets, mobile phones, printers, AV theatres, projectors etc
• Experience of using and supporting common software such as Microsoft Windows, Office, Office365, Adobe Creative and Apple operating systems
• Be highly motivated and organised, allowing you to take ownership of tasks and correctly prioritise your workload
• Possess excellent written/verbal communication skills together with a desire to continuously learn
• Bring an attention to detail in everything you do and care passionately about your work

This is a full-time, full-year post. You will be required to work 37.5 hours per week, Monday to Friday. The exact work pattern will be discussed at interview. In addition, you will also be required to work a maximum of four Saturdays per year from 08:00 to 13:00 with the time claimed back the following week. Occasionally, you may be required to support out-of-hours school events., £32,031 per annum based on the above hours and weeks of work., * Free on-site parking

• Funded Healthcare Cash Plan
• Pension with Royal London
• Personal Accident Cove
• Life Assurance
• Salary Extras Benefits Platform
• Employee Assistance Programme
• Free meals are provided during term time, Candidates will be required to undergo child protection screening appropriate to the post, including checks with past employers, the Disclosure and Barring Service (DBS), Prohibition from Teaching Checks, Prohibition from Management Checks.

The safeguarding responsibilities of the post include:

• Safeguarding and promoting the welfare of children;
• Fostering a culture of openness, safety, equality and protection;
• Providing a safe and welcoming environment where both children and adults feel secure, able to talk and believe that they are being listened to;
• Playing a key role in prevention of harm and an equal responsibility to act on any suspicion or disclosure that may indicate a child is at risk of harm;
• When concerned about the welfare of a pupil, acting in the best interests of the pupil.

All staff have a key role to play in identifying concerns early and in providing help for children and are expected to act in accordance with the school Safeguarding & Child Protection Policies.

The post is exempt from the Rehabilitation of Offenders Act 1974 and the School is therefore permitted to ask job candidates to declare all convictions and cautions (including those which are "spent" unless they are "protected" under the DBS filtering rules) in order to assess their suitability to work with children.