IT Infrastructure Manager
Role details
Job location
Tech stack
Job description
The IT Infrastructure Manager is responsible for the strategy, design, operation, and continuous improvement of the global IT infrastructure . This role ensures stable, secure, and future-proof infrastructure services across all locations while managing international service providers and navigating country-specific requirements. Clear communication, proactive planning, and strong stakeholder management are essential to success in this role., Global Infrastructure Management
- Manage and evolve the global IT infrastructure across multiple regions and time zones
- Ensure high availability, performance, and scalability of network and cloud platforms
- Anticipate infrastructure risks and plan proactively to avoid disruptions
Network Management
- Own global network architecture and topology (LAN, WAN, WIFI, Mobile networks,)
- Define and implement mitigation strategies for vulnerabilities and performance bottlenecks
- Plan network capacity and resilience with a forward-looking approach
Cloud Platform Strategy
- Define and drive the global cloud platform strategy (hybrid / multi-cloud)
- Align cloud architecture with business, security, and cost-efficiency requirements
- Ensure integration between on-premises infrastructure and cloud services
Vendor & Service Provider Management
- Manage and steer international service providers
- Monitor SLAs, service quality, and cost efficiency
- Act as the primary interface between internal stakeholders and external partners
Communication & Stakeholder Management
- Ensure clear, structured, and transparent communication across countries and departments
- Coordinate with local IT contacts, business leaders, and vendors
- Communication is a top priority in this role
International Operations
- Work effectively across time zones, including flexibility for meetings outside standard office hours
- Willingness to travel internationally as required
- Consider and manage country-specific IT challenges
Requirements
Do you have experience in Network management?, * Several years of experience in IT infrastructure management within an international or global organization
- Proven experience managing IT infrastructure across multiple countries
- Strong background in network management and architecture
- Solid experience with cloud platforms and infrastructure strategy
- Excellent communication skills at all organizational levels
- Fluent German and English (spoken and written), additional languages are a plus
- Strong vendor and contract management skills
- Ability to work independently, proactively, and in a structured manner
- Strong analytical and problem-solving mindset
- Demonstrated experience working in international environments
- Strong understanding of cultural differences and local IT conditions
- Experience dealing with region-specific infrastructure and regulatory challenges