Payment Operations Analyst I
Role details
Job location
Tech stack
Job description
As a Payment Operations Analyst, you will execute on high-volume, data-rich processes as a member of our Core Payments Operations team. We are seeking an analytical, collaborative, and detail-oriented self-starter to join our growing Core Payments team. You will work cross - functionally with risk operations, partner support, employee support, and all other internal departments to ensure payments are processed successfully and timely., * Review and process payment files/payments in addition to reconciling user accounts
- Consume data from various internal and external sources and create inputs for our 24/7 payment team
- Analyze/Monitor payment data/trends to mitigate operational risk exposure
- Work cross-functionally with internal teams to ensure payment processing
- Identify, investigate, and resolve payment and product issues by utilizing Jira ServiceDesk
- Escalate to appropriate stakeholders as needed
- Report, troubleshoot, and take ownership of incidents through resolution
- Perform regular reconciliations and validations
Requirements
Do you have experience in SQL?, Do you have a Bachelor's degree?, * Bachelor's degree with 1+ years of experience in operations or finance
- Ability to take initiative and be a proactive problem solver
- Strong Excel and project management skills
- Ability to adapt and thrive in a fast-paced team environment
- Excellent analytical skills and high level of attention to detail Strong and cross functional communication skills
- Occasional need to work outside of normal business hours may be required
Nice to Haves:
- Auditing or quality assurance experience
- SQL experience
- Data Analytics experience
Benefits & conditions
- Competitive compensation
- Opportunity for equity ownership
- Private health insurance option
- Employee Resource Groups
- Fun company outings and events
- Generous PTO Allowance
- 5% Pension contribution
Compensation Range: £28K - £36K