Professional Application Manager (a)

Join Kanton Luzern to shape the future of its community and your career. Experience a collaborative work environment that values diversity and offers great benefits., As a future team member in the Application Management of the Justice and Security Department, you actively contribute to the further development of our department's application landscape. The area is newly established and offers you the opportunity to be part of a developing team from the start. Together with the team and management, you shape structures, processes, and framework conditions and bring in your professional and personal strengths. If you are attracted by a versatile role with creative freedom in a demanding and diverse cantonal security environment, we look forward to meeting you personally. Your tasks

• You take responsibility for defined applications or sub-areas and actively participate in the entire product life cycle in the Justice and Security Department for the offices (military, civil protection, correctional services, migration, state archive, commercial register, road traffic, public prosecutor's office).
• You ensure customer-centered, needs-based, and sustainable IT services, thereby providing direct added value for the population of Lucerne as well as the department's employees.
• Together with the team, you contribute to a resilient and disruption-free IT operation and support the analysis and resolution of disruptions.
• You work on the continuous development of the application landscape, propose improvements, and contribute to the optimization of processes and workflows.
• You participate in projects and initiatives and take on professional tasks in close collaboration with internal and external partners as well as suppliers.
• You maintain professional exchange within the team and with adjacent areas (e.g., corporate IT, product managers, application management teams) and actively contribute your knowledge.

• Degree in IT or related field and relevant experience required.
• Strong communication skills with a customer focus.
• Proactive and self-organized with ownership mindset., * You have completed training in computer science, business informatics, or a comparable field (FA, HF, FH, or university).
• You bring relevant professional experience in the IT field, especially in application management.
• In your previous job or further education, you have already dealt with agile methods such as Kanban, Scrum, or SAFe, and you are characterized by a strong affinity for agility.
• Your communication skills are marked by a strong customer focus, and you enjoy working in a well-coordinated, appreciative team.
• A high service orientation is a matter of course for you.
• You work self-organized and proactively - your thinking and actions are shaped by an ownership mindset.

Working at the Canton of Lucerne means shaping the future - that of the canton, its residents, and not least your own. More than 6,500 employees in 200 different professions contribute daily to the excellent quality of life in our canton. The Department Secretariat of the Justice and Security Department is the hub between politics, administration, and the public. It ensures the exchange and cooperation of various stakeholders and supports the department management. The "a" in the job title stands for "all." The Canton of Lucerne stands for diversity and variety.