Operational System Analyst

The Operational Technology System Analyst is responsible for supporting, maintaining, continuously improving and renovating the global Operational Technology (OT) application landscape, with a strong focus on Manufacturing Execution Systems (MES).

This role combines day-to-day operational support (60%) with system enhancement and new development activities (40%).

The OT System Analyst collaborates closely with global and local manufacturing teams, IT, and automation engineers to ensure stable, secure, and efficient production systems.

What you will do:

Operational Support (60%)

• Provide Level 2/3 support for MES and other OT applications across global manufacturing sites.
• Troubleshoot system incidents, identify root causes, and propose long-term corrective actions.
• Ensure availability and reliability of OT systems in alignment with production needs.
• Participate in an on-call rotation to support 24/7 manufacturing operations.

System Evolution & Development (40%)

• Participate in OT and MES projects as a subject-matter expert (SME), providing functional and technical expertise.
• Develop new features, enhancements, and integrations within the internal MES environment.
• Conduct system configuration, scripting, and light-to-moderate software development.
• Test system changes (functional and regression testing) prior to deployment.
• Facilitate integration and implementation of new software releases, patches, upgrades and data migrations.

Do you have experience in Virtualization?, Do you have a Bachelor's degree?, * Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience).

• Strong understanding of MES functionalities following the ISA95 guidance and familiarity with OT environment (SCADA, PLC interactions, data collection, historian systems.
• Strong SQL skills, from modeling to complex query writing and optimization.
• Proficiency in object-oriented programming in .NET and capability to create robust and efficient applications.
• Technical understanding of IT infrastructure (network, virtualization, containerization, security)
• Familiarity with pharmaceutical/food or regulated industries, including concepts like GxP, computer system validation lifecycle (CSV), and electronic records/signatures an asset.
• Good knowledge of testing methodologies and validation approaches.
• English fluent, French a strong asset
• Willingness to participate in an on-call rotation to support 24/7 manufacturing operations.
• Ability to travel up 10% to other sites in EMEA

The full list of our global benefits can be found here: https://www.lonza.com/careers/benefits. At Lonza, our people are our greatest strength. With 30+ sites across five continents, our globally connected teams work together every day to manufacture the medicines of tomorrow. Our core values of Collaboration, Accountability, Excellence, Passion and Integrity reflect who we are and how we work together. Everyone's ideas, big or small, have the potential to improve millions of lives, and that's the kind of work we want you to be part of. Innovation thrives when people from all backgrounds bring their unique perspectives to the table. At Lonza, we value diversity and are committed to creating an inclusive environment for all employees. If you're ready to help turn our customers' breakthrough ideas into viable therapies, we look forward to welcoming you on board. Lonza's Capsules & Health Ingredients business is the trusted partner for innovative products, including capsules and health ingredients, customization services and end-to-end dosage form solutions for pharmaceutical and nutraceutical companies., Every day, Lonza's products and services have a positive impact on millions of people. For us, this is not only a great privilege, but also a great responsibility. How we achieve our business results is just as important as the achievements themselves. At Lonza, we respect and protect our people and our environment. Any success we achieve is no success at all if not achieved ethically. People come to Lonza for the challenge and creativity of solving complex problems and developing new ideas in life sciences. In return, we offer the satisfaction that comes with improving lives all around the world. The satisfaction that comes with making a meaningful difference. Lonza is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a qualified individual with disability, protected veteran status, or any other characteristic protected by law.   You must create an Indeed account before continuing to the company website to apply