Network Engineer / ICT Network Administrator

We have a fantastic opportunity for an experienced Network Engineer / ICT Network Administrator to join our team at Mid and West Wales Fire and Rescue Service, to manage and optimise secure network infrastructure, cybersecurity, routing and switching within a large public sector organisation, ensuring resilience, performance and business continuity., Working within the Business Systems team, the Network Engineer / ICT Network Administrator will ensure the network infrastructure is secure, efficient and fit for purpose, supporting routing, switching, firewalls, VLAN architecture, wireless networks and cybersecurity best practice.

As a Network Engineer / ICT Network Administrator you will combine hands-on technical engineering with network management and critical incident response, helping to deliver business continuity, hardware redundancy and secure remote access across multiple sites.

This role offers the opportunity to contribute to infrastructure projects, network optimisation and digital resilience within a forward-thinking and community-focused environment., Your duties as the Network Engineer / ICT Network Administrator include:

• Network Infrastructure Management: Configure, maintain and optimise routers, Layer 2 and 3 switches, firewalls, gateways and access points

• Security & Cyber Resilience: Deploy security patches, monitor alerts and ensure secure configuration aligned to best practice

• Routing & Switching: Manage IP schemas, VLANs, QoS, VPNs, VOIP and site-to-site connectivity

• Wireless & Remote Access: Ensure reliable WiFi, secure remote access solutions and resilient inter-site communications

• Firewall & UTM Configuration: Maintain and configure firewalls using a security-conscious approach

• Monitoring & Troubleshooting: Proactively monitor network performance and resolve faults using appropriate diagnostic tools

• Documentation & Change Control: Maintain accurate network diagrams, documentation and configuration backups

• Collaboration & Support: Work closely with system administrators, desktop support and third-party providers

• Business Continuity Planning: Ensure redundancy, hardware resilience and effective disaster recovery procedures

• Safeguarding Commitment: Report concerns appropriately and support safeguarding responsibilities

• Industry networking qualification such as CCNA or similar

• Full UK driving licence

• Excellent knowledge of routers, Layer 2 & 3 switches, firewalls, gateways and wireless networks

• Strong experience configuring and maintaining Cisco switches

• Excellent knowledge of VLANs, network security and secure configuration standards

• Proven experience of creating resilient networks and business continuity solutions

• Experience with routing, VPNs, VOIP and network monitoring tools

• Previous experience in network documentation and producing detailed infrastructure diagrams

• Strong communication skills with the ability to explain technical concepts clearly

• Ability to work independently and as part of a team in a busy environment

DESIRABLE

• Recognised networking qualifications beyond CCNA

• Knowledge of Active Directory and Microsoft 365 administration

• Experience with Radius, 802.1x and access control systems

• Knowledge of intrusion detection systems

• Welsh language skills (verbal and written)

• Competitive rates of pay with annual increments

• Local Government Pension Scheme (15.2% employer contribution)

• 26 days annual leave plus bank holidays, rising to 33 days after 5 years

• Flexible working through a flexi-time scheme

• Access to Blue Light Card discount scheme

• Car Leasing Salary Sacrifice scheme

• IT equipment loan scheme

• Sports and Social Club

• Firefighters Charity

• Free on-site parking

• Cycle to Work scheme

• Staff Discount scheme

• Health and Wellbeing support

Mid and West Wales Fire and Rescue Service is one of the largest Fire and Rescue Services in the UK, covering almost two-thirds of Wales across 12,000 km², from Carmarthenshire to the Pembrokeshire coast and up to Powys in the north. With over 1,300 dedicated staff and 58 stations, we protect a population of 900,000 people - rising to over 2 million during peak tourism seasons. Our mission is to make mid and west Wales a safer place to live and work through prevention, protection, and emergency response. We are committed to equality, diversity, and inclusion, and we value our people as our greatest asset. As an organisation, we also champion sustainability and are on the path to achieving Net Zero Carbon status by 2030.