Product Owner - Cloud Tracking Solutions

As a Product Owner, you will help define and translate user and business requirements into actionable work and be an essential part of enhancing our tracking services, related products and features.

Your understanding of tracking technology, AWS infrastructure, product, value and business, as well as experience collaborating with multiple stakeholders and leads, are some of the skills you may expect to use in this role.

Your week might include:

• Helping drive the future of Hawk-Eye's cloud tracking solutions, serving as the voice of the user, client and business goals
• Working with users as well as external and internal stakeholders to analyse their needs and translate those into product requirements
• Contributing to the Vision, Roadmap and ROI of the product portfolio
• Developing the scope, defining and prioritising backlog items (epic/features/user stories) that help guide Agile software engineering teams
• Communicating the story detail and priorities to ensure the team aligns and agrees on the plan
• Collaborating with other Product team members, Engineering, QA, and Delivery to ensure common processes are being adhered to for consistency across the product portfolio
• Writing requirements and user acceptance criteria to meet the Definition of Ready, and validating that completed work meets its Definition of Done
• Ensuring operational training, documentation and testing is completed as appropriate and in good time for the product to be rolled out and adopted into BAU
• Managing, overseeing and contributing to 3rd line support for the product
• Ensuring product meets targets for customer SLAs and tracking data quality expectations
• Defining success metrics, objectives and key results and monitoring the data to help make business decisions
• Understanding the end-to-end operational experience and dependencies
• Being accountable for the created product, delivering in the product model and communicating the product needs with business partners
• Acting as an ambassador for the product internally and externally and as the primary contact for queries related to the product
• Researching and analysing competitors and the market to inform the strategic roadmap for the product and contribute towards the wider product vision
• Occasional international travel to meet users and customers

Do you have experience in Management?, You don't need to tick every box, but here's what we'd ideally love to see:

• Ideally, 2 years in a Product Manager or Product Owner role managing all stages of the digital product life cycle with relevant stakeholder management experience
• Experience with AWS or similar technologies and infrastructure
• Experience with computer vision and machine learning technology, preferably within sports
• Experience working with technically complex products
• Experience working with cross-functional teams to deliver on common goals, managing and prioritising deliverables against fixed deadlines
• Client-facing and internal communication skills
• Excellent written and verbal communication skills
• Product roadmap definition experience
• Understanding the technologies used in the products worked on
• Experience working on products that combine software and hardware
• Nice to have: Experience managing QA automation and testing pipelines

• 25 days of annual leave plus 8 public holidays
• Enhanced pension scheme with 5% matching
• Complimentary Unmind app for mental wellbeing
• Onsite gym (Basingstoke)
• Access to Sony Group discounts and exclusive events

Hi, I'm Alison Marr, Head of Tracking Products here at Hawk-Eye Innovations, and I'm excited to invite you to join our team as a Product Owner. If you're passionate about creating cutting-edge products that redefine sports technology, this role is for you. Hawk-Eye Innovations have been at the forefront of sports officiating and broadcast enhancement technology since 2001. The world's biggest sporting events trust Hawk-Eye to make the right call, when it matters most.