Digital Consultant
Role details
Job location
Tech stack
Job description
AECOM is seeking a Digital Consultant for the Digital Consulting workstream to support the growth of a new regional and global digital service. The Digital Consultant will report to the Principal Digital Consultant for Europe & India.
As a Digital Consultant you will have a key role in guiding our client organisations through the advisory and implementation of digital strategies, data analytics, AI adoption, technology and product development. The main objective will be to provide comprehensive end-to-end customer support, facilitating the integration of digital solutions into their business operations. In this pivotal role, you will collaborate closely with clients, understanding their business goals, evaluating current digital capabilities, and formulating strategies to drive measurable business outcomes through digital methods. As a key player in executing our digital strategy for growth, you will support digital teams and consultancy delivery for our key clients, contributing to the expansion of our services, including revenue, margin, and net promoter score.
About Digital @AECOM
As a member of the Europe digital community, you will work with leaders from around the world to define and position digital consulting services, to share best practices, to leverage global capabilities and to support opportunities and projects., Client Delivery
- Working with clients to understand their business objectives, challenges, and opportunities, helping them to navigate the digital era
- Support the development and building of client relationships through client-facing project work, collaboration workshops, pitches and showcases of digital offerings
- Exploiting data and technologies to enable the client to coordinate activities and realise value from their assets.
- Conduct assessments of current digital processes and capabilities across the relevant functions and asset classes within the client organisation
- Identify and prioritise digital initiatives that deliver maximum value and impact.
- Support the development and implementation of robust Information Management practices to ensure project data is structured, governed, and leveraged effectively across client organisations
- Apply effective Change Management principles to guide teams through digital adoption, ensuring smooth transitions and sustained engagement across projects
- Supporting the design and implementation of appropriate information security controls
- Project management support of consultancy commissions, including cost, risk & schedule
- Leading client workshops using known methods e.g. Design Thinking, and facilitation tools e.g. Miro
Internal Delivery
- Connecting with the Work Winning community and Client Account Managers on consultancy leads and tender opportunities and supporting wider strategic bids
- Supporting pre-qualification, tender responses, proposals and case studies
- Promoting and supporting development of digital service offerings internally
- Creating, showcasing case studies and thought leadership
- Commoditizing consultancy deliverables as repeatable offerings
- Lessons learned - feeding knowledge from commissions back into the business to support future growth and opportunities
- Supporting research on digital innovation - new technologies, processes, and start-ups to identify opportunities
- Work closely with cross-functional teams to ensure successful implementation of digital solutions
Requirements
Do you have experience in Time management?, Do you have a Master's degree?, * 3+ years of relevant experience
- Demonstrated ability to support delivery of strategic consultancy commissions
- Demonstrated ability to combine Asset Management, Project Management, Information Management and data skills to deliver digital projects in the infrastructure sector
- Demonstrated collaborative influencing skills
- Demonstrated innovation delivery
- Experience in working with technical and non technical analytics teams
- Experience of influencing non-technical executive stakeholders from around the business
- Experience in supporting business development, customer acquisition and retention.
- Excellent interpersonal and stakeholder management skills
- Knowledge of commercial workflows
- Experience working in regional teams
Preferred Qualifications: Masters in Architecture, Engineering, Computer Science, Statistics, Information Systems or Information Management
Desirable Professional Certification: IAM Certificate, Project Management Certification (e.g. Prince 2, APM, ScrumMaster), Power BI Data Analyst Associate, Azure AI Fundamentals, Azure Data Fundamentals, Microsoft Azure or Data Engineer Associate, * Demonstrable passion for data and technology in delivering social, environmental and economic outcomes
- Self-starter with the ability to work as a positive, energized and adaptable team member
- Flexible with work times to align with colleagues in different time zones
- Highly developed written and oral communication skills, including the ability to present ideas and influence potential customers and senior leaders.
- Excellent relationship building skills.
- Demonstrated ability to implement ideas/programs/solutions
- Excellent organizational and time management skills, able to work under pressure and prioritize effectively