Global IT Project Manager

Boston Consulting Group
Charing Cross, United Kingdom
9 days ago

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Languages
English
Experience level
Senior

Job location

Charing Cross, United Kingdom

Tech stack

Agile Methodologies
Artificial Intelligence
Decision Support Systems
DevOps
Information Technology Operations
Reliability Engineering
Software Engineering

Job description

Program Leadership & Delivery

  • Own end-to-end delivery of a large, multi-year global IT program spanning multiple workstreams, dependencies, and stakeholder groups
  • Lead the design and implementation of an AI-enabled, integrated software delivery lifecycle, covering planning, development, testing, release, and operations
  • Establish and maintain clear program governance, milestones, risks, and interdependencies across teams and regions

IT Metrics, Dashboards & AI Enablement

  • Drive the delivery of a cross-functional IT dashboard surfacing core IT metrics aligned to BCG's strategic priorities (e.g., delivery health, reliability, security, cost, and performance)
  • Ensure dashboards provide actionable insights, not just reporting, including:
  • AI-driven analysis and trend detection
  • Proactive alerts and anomaly identification
  • Embedded IT process guidance, standards, and SLAs
  • Partner with data, platform, and AI teams to ensure robust data foundations and scalable analytics

Stakeholder & Change Management

  • Act as a trusted partner to senior IT and business stakeholders, translating strategy into executable delivery plans
  • Facilitate alignment across diverse IT functions (engineering, infrastructure, security, architecture, operations, data, and product)
  • Drive adoption through strong change management, communication, and executive-level storytelling

Execution Excellence

  • Apply best-in-class program and project management practices (Agile, hybrid, or scaled frameworks as appropriate)
  • Proactively manage risks, issues, scope, and trade-offs in a fast-moving, high-expectation environment
  • Ensure solutions meet BCG's standards for quality, security, scalability, and user experience

Requirements

Do you have experience in Software development?, * 10+ years of experience in IT program or project management, including leadership of large, complex, cross-functional initiatives

  • Proven experience delivering enterprise-scale technology programs, ideally involving software delivery lifecycle modernization or platform transformation
  • Strong stakeholder management skills, with demonstrated experience engaging and influencing senior leaders
  • Solid understanding of software development, IT operations, and delivery metrics
  • Experience working in global, matrixed organizations

Preferred

  • Experience with AI-enabled analytics, automation, or decision support in an IT or engineering context
  • Familiarity with IT service management, SLAs, and process frameworks (e.g., ITIL, DevOps, SRE)
  • Consulting or professional services background, or experience operating in similarly fast-paced, high-standards environments

Key Capabilities & Attributes

  • Exceptional communication and executive presence
  • Strong systems thinker with the ability to connect strategy, data, and execution
  • Comfortable navigating ambiguity and driving alignment across competing priorities
  • Highly organized, outcomes-focused, and resilient under pressure
  • Passion for using technology and AI to improve how IT delivers value

About the company

Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive.

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