SAP BASIS Delivery Partner in Customer Engagement

Do you have experience in SAP S/4HANA?, Should have minimum 5 to 15 years of experience in SAP Basis administration with prime focus on Customer Timeline delivery, vendor handling, escalation handling and to engage different teams to drive the common objective Must Have Skill

Technical

Strong knowledge of IT Service Management, SAP Basis and SAP Applications

Hands-on experience with SAP Basis activities, SAP release version upgrades and infrastructure updates for cloud customers

Working experience with SAP HEC, SAP S/4HANA or any other cloud solution.

Hands-on experience with infrastructure operations, network, interfaces and Load Balancer topics related to SAP landscape management (TLO)

Strong technical troubleshooting skills with the ability to form the solution/designing the mechanism for end-to-end solutioning

Hands on experience in Migration (on-premises to Cloud/Cross cloud/Cross DC's)

Soft Skills

Excellent customer focus / Networking / Relationship Building /Results-driven / Self-organized / Decision making

Excellent communication skills (written and verbal)

Understanding of escalation handling and procedures with customers while proactively working with internal teams towards arriving at a resolution

Experience in working with cross-cultural and cross-functional teams or individuals

Proficiency in English (Written and verbal)

Language

German+English or English+Turkish Good to Have

Technical

Cloud architecture and IT technical infrastructure know-how

Knowledge of/certification in one of Azure, AWS or GCP fundamentals

Experience with Migration, Upgrade projects esp. on S/4H Cloud

Knowledge of Project Management Fundamentals, ITIL, Lean Fundamentals is a plus