ERP Application Expert

• Analyzing and resolving technical incidents and issues within the Salesforce application.
• Providing technical support to colleagues in Lely Centers worldwide.
• Collaborating with the internal technical team and various stakeholders.
• Continuously improving processes to increase efficiency and customer satisfaction.
• Contributing to the development of technical modifications and extensions to the application in Java and SQL.

Functie-eisen

You are curious, analytical, and feel at home in an IT-driven environment. You get energy from understanding applications in depth and see technical challenges as opportunities to learn and improve.

Do you have experience in Salesforce?, Do you have a Master's degree?, * Bachelor's or master's level of working and thinking.

• Some work experience and knowledge of Microsoft Business Central is an advantage, but not required.
• A strong affinity with IT and the ability to quickly master new systems.
• Basic knowledge of Java and SQL.
• Good command of the English language due to our international support environment.
• A solution-oriented mindset and perseverance when things don't work immediately.
• Willingness to travel internationally on occasion.

A pre-employment screening applies to this position, consisting of a Certificate of Conduct (VOG) and a background/integrity check. Due to access to sensitive (financial) information and customer data, we place great importance on a careful assessment. The screening must be successfully completed before you can join us. We will cover the cost of the VOG application and, of course, handle your data with care in accordance with our privacy statement.

Working at Lely means contributing to sustainable progress within one of the most innovative organizations in the Netherlands. You help future-proof the agricultural sector - and we ensure you have all the space, resources, and support you need to do so.

• An international working environment with room for initiative and entrepreneurship.
• Excellent employment conditions, including up to 8 weeks of vacation per year and a solid pension plan.
• A salary range between €5,015 and €7,163 gross per month, with room to grow beyond your starting salary in the future.
• Strong opportunities for development: you are in control of your growth and can choose from various training programs through our Lely Academy - from personal development to specialized technical courses.
• Our modern Lely Campus provides daily access to extensive sports facilities: an indoor gym, outdoor padel courts, an outdoor basketball and volleyball court, table tennis, and table football. You can join Hyrox-style workouts or sign up for personal training - and challenge your colleagues during an active break.
• Enjoy fresh coffee and tea from our in-house barista, made with milk straight from our own farm, plus a healthy and affordable company restaurant.
• A healthy work-life balance thanks to our hybrid work policy: you work at least three days a week on campus, with flexible working hours and plenty of opportunity to spend extra time on location (between 06:00 and 20:00).
• A free shuttle bus takes you to and from the metro station in Maassluis, ensuring your workday starts and ends smoothly.
• Success should be celebrated: from anniversaries to Christmas parties - at Lely, we know how to do that!

Bedrijfsomschrijving Lely, founded in 1948, is committed to creating a sustainable, profitable, and enjoyable future in agriculture. Driven by the challenges farmers face and the needs of cows, we develop high-quality robots and data systems that improve animal welfare, flexibility, and productivity on dairy farms. Our mission is to support sustainable food production. For more than 30 years, we have been the global market leader in the sales and service of automated systems for successive generations of dairy farmers. Every day, we inspire our colleagues to offer customers innovative solutions and to be a reliable partner for long-term advice and support. With our state-of-the-art Lely Campus in Maassluis and a worldwide network of dedicated Lely Centers providing tailored sales and service, Lely is active in more than fifty countries. Vacatureomschrijving At Lely, we work every day on innovative solutions that make the lives of dairy farmers around the world easier, more sustainable, and future-proof. Our digital systems - from Microsoft Business Central to our extensive ERP landscape - play a crucial role in achieving that mission. To continuously improve these systems and ensure they perform optimally, we are looking for an ERP Application Expert who will help our organization keep innovating and support our customers worldwide. In this role, you will be responsible for the technical support, implementation, and further development of our Salesforce application. This CRM system is used worldwide by Lely Centers to support commercial and service processes related to our customers. You will be the first point of contact for technical questions, work closely with colleagues and stakeholders, and ensure the application remains reliable and effective. In doing so, you will directly contribute to Lely's digital strength and innovation capabilities.