Admin and Systems Assistant

We are hiring an entry level Admin and Systems Assistant to support office administration, the sales inbox, and accurate data entry in our ERP system. This role also suits someone with strong IT aptitude who wants to build skills in business systems and reporting., Admin & Coordination

• Manage the sales inbox, allocate messages, and ensure follow ups are tracked
• Answer phone calls and handle routine correspondence
• General office administration support across customer services, finance and sales support
• Prepare documents, scan and file records, and maintain internal trackers

ERP & Data

• Create and update records in our ERP system
• Maintain accurate data, checking for errors and inconsistencies
• Support basic reporting by exporting data and working with Excel

Systems Support

• Help colleagues with common IT issues such as email, Teams, file access, printing, and basic Windows tasks
• Follow internal processes for user access requests and account setup under guidance
• Escalate issues when outside scope, This role can develop into greater responsibility for reporting, data quality, and systems support for the right person.

Do you have a valid Driving License license?, Do you have experience in Microsoft Office?, No formal IT qualifications required, but would be beneficial. What matters is enthusiasm to learn, attention to detail, and the ability to become confident with systems quickly. Training will be provided, but the drive for self-learning is critical., * Strong general computer skills and confidence learning new software

• Good attention to detail and accuracy
• Ability to prioritise and manage a varied workload
• Clear communication and a helpful attitude
• Full driving license and own vehicle (for commuting only)

Desirable, but not required

• Interest in Microsoft 365, Excel reporting, data and systems
• Any exposure to databases, SQL, Oracle, or cloud platforms such as Azure
• Experience with an ERP system, data entry, admin, or office coordination, * Microsoft Office: 1 year (preferred)
• Databases (SQL/Oracle): 1 year (preferred)
• Azure: 1 year (preferred)
• IT support: 1 year (preferred)

With over 30 years of experience, Air and Ground is a specialist in aftermarket products and services for military and civil sectors. With operations in the USA, UK and Italy, we support OEM, repair, overhaul and end user customers worldwide.