School IT Support Technician

Working as part of an ever expanding Company, the successful applicant will be providing IT maintenance & technical support to Primary Schools around the North West. The successful applicant will be providing 1st & 2nd line support to his/her contracted Schools and will be the face of the company in these Schools.

Essential Skills:

• To provide IT Technical Support to School Networks.
• Installation, configuration & maintenance of School IT resources including:-
• Desktops, Laptops, iPads, Servers, (Both windows and OSX operating systems) Software and Peripherals.

Responsibilities

• Provide technical support to staff and students, addressing IT-related issues promptly and effectively.
• Troubleshoot software and hardware problems, ensuring minimal disruption to educational activities.
• Assist with the setup and maintenance of computer networks and systems, including Microsoft Windows Server and Active Directory.
• Deliver exceptional customer service through clear communication and help desk support.
• Collaborate with team members to enhance IT services and resolve complex technical challenges.

Do you have experience in macOS?, Do you have a High school diploma or GED?, Open to existing IT Technicians working both within education or industry. However educational experience is desirable., * Good academic qualifications relevant to the post.

• Evidence of further study preferably with a higher qualification.
• Appropriate qualifications relevant to the post., * Well developed oral & written communication & presentation skills
• Have a current knowledge of Child Protection, Safeguarding procedures. (training provided)

Essential: The successful applicant will be required to hold an Enhanced CRB Disclosure., * A-Level or equivalent (preferred)

Experience:

• Customer service: 2 years (required)
• IT Support: 2 years (required)

Pulled from the full job description

• Free or subsidised travel
• Company pension
• Company events, Your own transport will be required (mileage expenses will be paid) to allow movement from one school to another within the working day.

Working pattern: This is a full time position. Holidays are 20 days + Bank Holidays and Company shut down between Christmas & New Year

Vacancy status: This is a Permanent Full Time Vacancy for the right applicant, following a 6 month probationary period., Range £25,000 to £27,500 + Expenses, Job Types: Full-time, Permanent

Pay: £25,000.00-£27,500.00 per year

Benefits:

• Company events
• Company pension
• Free or subsidised travel