Senior UX/UI Designer
Role details
Job location
Tech stack
Job description
We're looking for a talented Senior UX/UI Designer to join a growing team responsible for shaping the user experience of software used in critical, real-world contexts. This role offers the opportunity to help establish a design system from the ground up, setting foundations that will scale across multiple products and programmes. Working closely with designers, engineers, and product partners, you will contribute to both strategic direction and hands-on delivery, ensuring design quality, consistency, and usability for unique products that serve unique user needs., * Frame and solve complex problems by combining user research, operational insight, domain knowledge, and stakeholder input.
- Plan and conduct qualitative and quantitative research within constrained or classified environments, adapting methods to limited user access and sensitive data.
- Synthesise research into clear, actionable insights that inform design direction and product strategy, and advocate for evidence-based decisions.
- Produce and manage high-quality design outputs, including user journeys, personas, task flows, wireframes, prototypes, and polished UI, ready for implementation.
- Ensure experiences are consistent, accessible, inclusive, and scalable through effective use and evolution of design systems, adhering to relevant accessibility regulations (e.g. EAA).
- Work closely with product managers, engineers, and stakeholders to balance usability, security, performance, and compliance throughout delivery.
- Communicate design rationale clearly, facilitate workshops and reviews, and mentor designers while contributing to shared standards and best practices.
Requirements
Do you have experience in User research?, * Significant experience as a UX Designer, Product Designer, or UX/UI Designer delivering complex digital products.
- A proven track record of operating within a senior role.
- Demonstrated ownership of end-to-end design work, from discovery through implementation.
- Strong portfolio showing problem framing, interaction design, UI craft, and research-informed decision making.
- Experience conducting or supporting user research and usability evaluation in constrained or complex environments.
- Solid understanding of human-centred design principles, usability, and accessibility standards.
- Experience working with or contributing to design systems.
- Proficiency with modern design and prototyping tools (e.g. Figma or equivalent).
- Ability to work effectively in secure, regulated, or restricted environments.
Highly Desirable experience
- Experience conducting and analysing user research via a range of industry recognised methods.
- Experience designing for defence, aerospace, government, critical infrastructure, or similarly regulated domains.
- Experience working on long-lifecycle systems with complex technical dependencies.
- Ability to influence product and design decisions in high-stakes, ambiguity-heavy contexts.
- Experience mentoring designers or leading design efforts across multiple teams.
Benefits & conditions
We also recognise the importance of flexible working and support this wherever we can. We typically operate a flexible, hybrid-working model, with an average 3 days in the office each week (dependent on the role). We welcome the opportunity to discuss flexibility, part-time working requirements and/or workplace adjustments with all our applicants.