Oversight Data Management & Governance

Within Global Data Tech Platforms, our mission is to define, develop, and enable a modular, scalable, and instantiable Data Tech Platform that can be adopted across Santander's geographies, accelerating value creation while ensuring consistency, governance and operational robustness.

The Oversight, Adoption & Operating Model area plays a critical transversal role, ensuring that capabilities are effectively adopted by countries, aligned with global product and tech strategies.

As Data Tech Platform Governance & Business Support Manager, you will be a key enabler of the global adoption and sustainable operation of Santander's Data Tech Platform. You will act as a bridge between global platform teams and local unit organizations, ensuring that platform capabilities are deployed, adopted and evolved in a structured, coordinated and value-driven way across the Group.

WHAT YOU'LL DO

Platform Adoption & Business Support

• Drive the adoption of Data Tech Platform capabilities across countries.
• Act as a central point of coordination between global platform teams and local units, aligning expectations, timelines and dependencies.
• Support countries throughout their adoption journey, facilitating follow-ups, workshops to ensure smooth integration.
• Facilitate communication across multiple stakeholders, ensuring information flows clearly between global teams, units, and senior management.

Platform Oversight & Operating Model

• Contribute to the governance of the Data Tech Platform lifecycle, ensuring that new capabilities change in a controlled and coordinated manner.
• Track platform roadmaps, releases and dependencies, ensuring transparency and alignment across global and local teams.
• Collaborate with product, engineering and architecture to ensure alignment between operating model and platform evolution.

• 8+ years of experience in technology-driven environments, ideally within large, complex organizations.
• Proven experience working with data platforms and cloud-based ecosystems, supporting global or multi-country initiatives.
• Strong background in platform governance, adoption, operating models or program-level oversight roles.
• Experience coordinating multiple stakeholders across geographies, functions and seniority levels.

Hard Skills

• Solid understanding of data platform ecosystems, including cloud environments and data architecture concepts (e.g., Azure, AWS, Databricks or similar).
• Strong experience in backlog coordination, roadmap tracking, dependency management and cross-team alignment. Analytical skills to identify risks, bottlenecks and improvement opportunities across complex initiatives.
• Ability to structure complex information and present it clearly to both technical and non-technical audiences.
• Knowledge of operating models for data and technology platforms, including governance structures, roles and responsibilities.
• Familiarity with Agile ways of working and collaboration tools (e.g., Jira, Confluence). Agile certifications are highly valued.

Soft Skills

• Strategic mindset with hands-on execution drive.
• Proven ability to collaborate across global teams and manage complex stakeholder ecosystems.
• Passion for technology, experimentation, and continuous learning.
• Fluent Spanish and English (required).

• Global impact: Work with Data & AI leaders across multiple countries to design the future of customer interaction.
• Continuous learning: Access to the Santander Open Academy, global community, and specialized upskilling programs.
• Flexibility & wellbeing: Hybrid work model, flexible hours, wellness programs, and family-friendly benefits.
• Competitive rewards: Competitive salary, performance-based incentives, and exclusive financial advantages.

Santander (www.santander.com) is evolving from a global, high-impact brand into a technology-driven organization, and our people are at the heart of this journey. Together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what's possible. This is more than a strategic shift. It's a chance for driven professionals to grow, learn, and make a real difference. Our mission is to help more people and businesses prosper. We embrace a strong risk culture, and all our professionals at every level are expected to take a proactive and responsible approach toward risk management.