IT & Cyber Security Lead

London | 35 hours per week | Hybrid | 12 month fixed term contract

LHA London is a long established charity operating 14 hostel sites across London, alongside a central office function.

We are seeking a confident, experienced IT and Cyber Security leader who thrives in a standalone strategic role. This position is ideal for someone who enjoys taking organisational ownership, shaping governance frameworks, and leading through external suppliers rather than delivering hands on technical support.

You will be the organisation's senior voice on IT, cyber security and digital risk. You will bring clarity, structure and assurance to a live, multi site operational environment that runs continuously and supports frontline services.

This is a leadership and oversight role with real influence.

You will:

• Lead IT and cyber security strategy across the organisation
• Strengthen governance, standards and accountability
• Maintain the IT and cyber risk register
• Provide oversight of Microsoft 365, Azure and identity management
• Ensure appropriate access controls and security posture
• Oversee network resilience across 14 sites
• Define accountability frameworks with external IT providers and hold suppliers
• to agreed performance and security standards
• Oversee specialist systems including CCTV, access control and telephony
• Ensure effective business continuity and disaster recovery arrangements
• Support alignment with Cyber Essentials Plus and data protection standards
• Advise senior leadership on technology risk, investment and digital maturity
• Provide proportionate oversight of AI use and emerging digital risk

Organisational Context

• 14 operational sites
• 66 Microsoft 365 users
• 85 managed devices
• External IT support provider in place

Do you have experience in IT project management?, You bring:

Strategic IT leadership experience in a multi site environment

Strong knowledge of Microsoft 365, Azure and identity management

Demonstrable cyber security and risk management expertise

Experience managing outsourced IT providers

Confidence translating technical risk into clear, practical advice

A pragmatic approach suited to operational settings

Experience within hospitality, housing, supported accommodation or similar live service environments is desirable.

You are comfortable working autonomously.

You are structured and commercially aware.

You focus on proportionate solutions that balance security with operational reality., * IT project management: 5 years (required)

• 33 days annual leave inclusive of bank holidays
• 35 hour working week
• Hybrid working
• Pension scheme with enhanced employer contribution of 5% employee and 7% employer
• Life Assurance
• Medical Insurance
• Employee Assistance Programme
• Season Ticket Loan
• Cycle to work scheme
• Access to professional development and training
• A visible leadership role reporting to the Finance Director
• Direct influence on organisational resilience and cyber maturity
• Opportunity to strengthen governance across 14 operational sites
• Autonomy to shape IT standards, risk framework and supplier accountability
• A mission led charity environment where your work directly protects frontline service delivery

Job Types: Full-time, Fixed term contract Contract length: 12 months

Pay: £65,000.00-£75,000.00 per year

Benefits:

• Additional leave
• Bereavement leave
• Casual dress
• Company events
• Company pension
• Cycle to work scheme
• Enhanced maternity leave
• Enhanced paternity leave
• Health & wellbeing programme
• Life insurance
• Private medical insurance
• Sick pay
• Work from home