Quotations and Technical support coordinator
Role details
Job location
Tech stack
Job description
Interpret customer enquiries and produce accurate, timely, and competitive quotations using Salesforce and there inhouse quotation tools. Learn and apply pricing structures and strategies for both largescale and smaller projects. Build technical knowledge of our Cable Management product range to confidently propose the best solutions. Handle inbound calls and email enquiries related to quotations and product support. Collaborate with external sales, CAD, Customer Services, and other departments to deliver a seamless customer experience. Requirements of the Quotations & Technical Support Coordinator: Proactive learner with enthusiasm for technical and commercial development.
Requirements
Strong communication skills and ability to build rapport. High attention to detail and accuracy. Comfortable working in an energized and fastpaced environment with timecritical targets. Adaptable, able to multitask, and calm under pressure. Competent in Microsoft Office (Outlook, Word, Excel). Supportive team player with a positive approach.