Quotations and Technical support coordinator

the Bridge
Birmingham, United Kingdom
1 month ago

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Languages
English
Compensation
£ 30K

Job location

Birmingham, United Kingdom

Tech stack

Microsoft Word
Microsoft Excel
Computer-Aided Design
Microsoft Outlook
Microsoft Office
Salesforce

Job description

Interpret customer enquiries and produce accurate, timely, and competitive quotations using Salesforce and there inhouse quotation tools. Learn and apply pricing structures and strategies for both largescale and smaller projects. Build technical knowledge of our Cable Management product range to confidently propose the best solutions. Handle inbound calls and email enquiries related to quotations and product support. Collaborate with external sales, CAD, Customer Services, and other departments to deliver a seamless customer experience. Requirements of the Quotations & Technical Support Coordinator: Proactive learner with enthusiasm for technical and commercial development.

Requirements

Strong communication skills and ability to build rapport. High attention to detail and accuracy. Comfortable working in an energized and fastpaced environment with timecritical targets. Adaptable, able to multitask, and calm under pressure. Competent in Microsoft Office (Outlook, Word, Excel). Supportive team player with a positive approach.

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