Senior Solution Architect

An exciting opportunity has arisen for an experienced Senior Solutions Architect to lead the evolution of a complex digital and enterprise technology landscape. This role combines strategic vision with hands-on architectural expertise to drive modernisation across E-commerce, CRM, marketing technology, and customer engagement platforms, while strengthening cybersecurity controls and optimising total cost of ownership (TCO).

The successful candidate will work cross-functionally with senior stakeholders, product teams, engineering, and third-party vendors to define architectural direction, align solutions to business strategy, and guide execution through well-defined roadmaps., The Senior Solutions Architect will:

• Lead major transformation initiatives, including:

• Replacement of a Legacy E-commerce platform with a modern, customer-centric solution

• Implementation of a next-generation CRM and marketing automation ecosystem

• Development of a unified customer data and personalisation roadmap

• Enhancement of identity, access management, and data protection frameworks

• Migration from Legacy platforms to cloud-native or SaaS solutions

Define and govern architecture standards and roadmaps during large-scale transformation

Ensure solutions strike the right balance between innovation, scalability, complexity, and cost-efficiency

Act as a trusted advisor to business and technology leaders, influencing decision-making at all levels

Essential:

• Significant experience in Solution or Enterprise Architecture roles
• Proven track record architecting customer-facing digital platforms (E-commerce, CRM, CMS, MarTech) within retail, luxury, or similar B2C environments
• Strong knowledge of modern technology stacks, including commerce platforms, CDPs, cloud (AWS/Azure/GCP), APIs, microservices, and integration platforms
• Solid understanding of cybersecurity principles and secure-by-design architecture
• Demonstrated ability to balance innovation with cost control and operational efficiency
• Excellent communication and stakeholder engagement capabilities

Desirable:

• Experience within luxury, fashion, or premium retail sectors
• Familiarity with platforms such as Salesforce, Shopify, SAP Commerce, or Manhattan
• Experience operating in transformation environments with significant Legacy technology debt
• Knowledge of IT cost optimisation and vendor management strategies

Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.