Technology Support Specialist
Ladgov Corporation
Speicher, Germany
9 days ago
Role details
Contract type
Permanent contract Employment type
Part-time (≤ 32 hours) Working hours
Shift work Languages
English Experience level
SeniorJob location
Speicher, Germany
Tech stack
Microsoft Windows
Backup Devices
CompTIA Security+
Computer Security
Desktop Computing
Linux
Hyper-V
Windows Server
Network Architecture
Network administration
Software Systems
Wi-Fi Technology
Peripherals
Network Server
Job description
- Provide hardware and software support for computers, servers, peripherals, and classroom technology.
- Administer Windows, Windows Server, Hyper-V, and Linux systems.
- Maintain enterprise Wi-Fi and network infrastructure (including Ubiquiti).
- Implement new hardware/software systems and support system upgrades.
- Ensure data backup, system security, and compliance with DoD/Air Force regulations.
- Troubleshoot and resolve IT issues; respond to emergencies within 2 hours.
- Maintain IT documentation, system diagrams, and equipment tracking.
- Safeguard government property and secure facilities/equipment.
- Advise the Education Service Officer on IT improvements and purchases.
Requirements
Do you have experience in Windows?, * Experience: Minimum five (5) years of experience in hardware and software support within a networked enterprise environment
- Experience with:
- Microsoft Windows and Windows Server administration
- Microsoft Hyper-V virtualization
- Linux deployment and administration
- Enterprise Wi-Fi network management
- DoD/Air Force computer security regulations
- Current CompTIA Security+ certification
- Ability to provide three professional references
- Strong troubleshooting, documentation, and communication skills
