Platform Infrastructure Engineer

Instem plc
Stone, United Kingdom
4 days ago

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Languages
English

Job location

Stone, United Kingdom

Tech stack

Microsoft Access
Azure
Backup Devices
Cloud Computing
Data Centers
Hyper-V
Virtual Private Networks (VPN)
Windows Server
Citrix Systems
Oracle
Powershell
Reliability Engineering
Remote Access Technology
Remote Desktop Services
Software Deployment
Virtualization Technology
VMware Virtualization
Scripting (Bash/Python/Go/Ruby)
Grafana
Firewalls (Computer Science)
Information Technology
Cisco Firewalls
Veeam
Cisco networks
VMware

Job description

The Platform Infrastructure Engineer is responsible for operating and maintaining the infrastructure platforms hosted within our co-located data centre environment, alongside supporting connected Azure services.

This role focuses on the day to day maintenance, reliability, performance and security of virtualised hosting platforms that deliver customer facing applications. You will help to take ownership of core infrastructure including virtualisation, networking, backup and recovery, remote application delivery and observability tooling. While Azure forms part of the wider platform strategy, the primary responsibility of this role is managing and improving our co-located hosting estate, ensuring stable and secure operation while contributing to longer term platform modernisation. Working closely with Platform Engineering, SRE, Security and Development teams, you will help ensure applications are delivered reliably and consistently across environments.

What are you responsible for?

  • Operate and maintain infrastructure within the co-located data centre environment.
  • Administer and support VMware and Hyper-V virtualisation platforms.
  • Manage backups and recovery using Veeam Backup & Replication, including restore testing.
  • Support application delivery through Remote Desktop Services (RDS) and Remote Desktop Web Access.
  • Configure and troubleshoot VPN connectivity and secure remote access.
  • Administer and support Cisco firewall environments.
  • Monitor platform health and performance using Grafana and Pulseway.
  • Support infrastructure hosting applications utilising Oracle databases.
  • Work with data centre providers on hardware and connectivity activities.
  • Investigate incidents, resolve infrastructure issues, and implement improvements.
  • Automate routine operational tasks where appropriate.
  • Support hybrid connectivity and services integrated with Microsoft Azure.
  • Ensure platforms meet security, compliance, and operational standards.

Requirements

Do you have experience in Virtualization?, * Experience supporting production infrastructure within a co-located or data centre hosting environment.

  • Strong administration experience with VMware virtualisation platforms.
  • Experience supporting Microsoft Hyper-V environments.
  • Hands-on experience with Veeam Backup & Replication including backup monitoring and restore operations.
  • Experience supporting Windows Server environments.
  • Knowledge of Remote Desktop Services (RDS) and Remote Desktop Web Access.
  • Experience configuring and troubleshooting VPN connectivity.
  • Familiarity with enterprise firewall technologies, ideally Cisco.
  • Experience using monitoring or observability tools such as Grafana.
  • Strong troubleshooting skills across infrastructure, networking, and hosted platforms.
  • Citrix administration or support experience.
  • Familiarity with Oracle database environments.
  • Exposure to Microsoft Azure infrastructure services.
  • PowerShell or scripting experience for automation.
  • Experience working within hybrid cloud environments.

Benefits & conditions

Package: Competitive Salary, Flexible Working, Development & Opportunity (Personal & Technical), Private Medical (Optical & Dental options), Matching Contributory Pension, 25 Days Leave + Public Holidays + Buy and Sell Scheme, Life Insurance, Referral Scheme, Employee Assistance Program, Benefits Hub + other benefits.

About the company

Who's Instem? Well, we're a global provider of bespoke industry-leading software solutions and services, which facilitate the pre-clinical, and clinical phases of the drug discovery process. We have over fifteen products in our portfolio, used by over 700 pharmaceutical clients (including all the top 25!) What's the culture/environment like? For a global business of over 400 staff, we very much have a family feel. You'll be part of a friendly, communal, solution based, flexible environment, where you'll feel empowered, valued and accountable. We'll invest in you as a person and encourage you to take part in companywide workshops for wellbeing, mental health, critical conversations, and strengths.

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