Internal Technical Support

Zenopa
Stockport, United Kingdom
5 days ago

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Languages
English, Dutch
Compensation
£ 34K

Job location

Stockport, United Kingdom

Tech stack

Microsoft Office
SAP Applications

Job description

You will focus on quality interactions, aiming to enhance every experience for all, regardless of if they are new customer or part of our loyal customer base. The role will focus on delivering a great service to both our internal and external stakeholders., Provide outstanding customer service through various channels including phone, email, and chat. Assist customers with inquiries related to products and services, ensuring their needs are met promptly. Maintain accurate records of customer interactions through data entry in our systems. Utilize Microsoft Office tools and SAP Demonstrate excellent phone etiquette

Requirements

Able to commute to Stockport 5x per week. Good telephone manner. Dutch speaking (Fluency)

About the company

Zenopa have partnered with a leading supplier of veterinary consumables and equipment, offering over 7,000 product lines. Established in 1992, the company has grown into a trusted partner for veterinary professionals, providing cost-effective and sustainable solutions. With a commitment to quality and customer-focused service, they deliver products across various sectors, including companion animals, equine, livestock, and exotic animals. Their extensive UK inventory ensures rapid response times and reliable delivery.

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