Salesforce Architect CRM
Phoenix Contact GmbH & Co. KG
3 days ago
Role details
Contract type
Permanent contract Employment type
Full-time (> 32 hours) Working hours
Regular working hours Languages
English, German Experience level
SeniorJob location
Remote
Tech stack
API
Artificial Intelligence
Computer Programming
Salesforce
Snowflake
Information Technology
Data Management
Job description
- You will actively help shape our CRM processes by designing the IT platforms optimally and ensuring their seamless integration into the existing system landscape.
- In addition, you will define Salesforce architecture and governance standards for an international CRM platform, coordinate closely with various stakeholders, and support the implementation of these standards
- You will contribute your technical expertise to the identification, prioritization, and consolidation of new requirements and ensure clear technical translation
- You will assume architectural responsibility for the use of AI-supported functions in the CRM environment, such as Salesforce Agentforce.
- You will evaluate new Salesforce technologies-including AI, data, and automation functions-and introduce them into our system landscape in a targeted manner
- You will work closely with the CRM service owner and the development teams to ensure a scalable, consistent, and future-proof architecture
Requirements
- You have a degree in computer science, business informatics, or a comparable field
- In addition, you have more than five years of professional experience as an Enterprise Architect, Solution Architect, or IT Architect in Salesforce
- In addition to knowledge and experience in cloud, API, event, and data architectures, you have experience with modern data platforms such as Snowflake
- You are able to confidentlyassess business requirements and translate them into sustainable, scalable architecture decisions
- You have good knowledge and practical experience in interface programming
- Very good German and English round off your profile
Benefits & conditions
We Offer
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Education and development: LinkedIn Learning, internal training center, development opportunities
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Sport and health: Occupational medical care and health promotion, company employee counseling, EGYM WELLPASS, company sports
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Flexible working hours: Variable working hours with flexitime account