Infrastructure Engineer - M365 (£39,163)

As an M365 Engineer, you will play a vital role in supporting the DVLA?s digital workplace by providing technical expertise across the full Microsoft 365 ecosystem.

You will maintain, optimise, and enhance key Microsoft 365 services including Exchange Online, SharePoint Online, Teams, OneDrive, Defender, Purview, Power Platform, and the M365 wider suite. Your work will help ensure these services remain secure, scalable, and aligned with the needs of the organisation. A key part of the role involves using PowerShell to automate routine tasks, streamline administration, and improve the efficiency and consistency of M365 operations.

The role focuses on technical support, administration, and solution enablement, empowering teams across the organisation to make effective use of Microsoft 365 tools. You will work closely with business areas, including our Strategy and Policy teams, to ensure staff have the reliable, well-managed platforms needed to deliver engaging, collaborative, and efficient digital workplace experiences.

Your responsibilities will include, but aren?t limited to:

• Ensure services are delivered and used as required
• Work with and support colleagues to provide infrastructure services., You will also be required to sit a technical exercise to assess the following technical criteria - Coding & scripting (awareness)

Please note that the technical elements of the role will be assessed against Government Digital and Data Profession Capability Framework which you will be able to access here.

The interviews will take place week commencing 16/03/26

Please note that we will try to meet the dates set out in the advert. There may be occasions when these dates will change.

This interview will be conducted in person at our Swansea office. Further details will be provided to you should you be selected for interview.

You can find out more about our hiring process, how to apply, and application and interview guidance on our careers site

Further information on the selection process

Feedback on your application can only be provided if you attend an interview or assessment.

We will also hold a 12 month reserve list for this role, which may lead to potential opportunities beyond the role you applied for. You can read more about our reserve lists here.

Reasonable Adjustments

As a Disability Confident Leader employer, we are committed to ensuring that the recruitment process is fair, accessible and allows all candidates to perform at their best. If a person with a visible or non-visible disability is substantially disadvantaged, we have a duty to make reasonable changes to our processes., A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5-year period following a dismissal for carrying out internal fraud against government.

If your application is successful but you have been dismissed from the Civil Service within the last 12 months, your application could be removed at the pre-employment checking stage.

Vetting

For further information on National Security Vetting please visit the Demystifying Vetting website.

Feedback will only be provided if you attend an interview or assessment. Security Successful candidates must undergo a criminal record check. Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check .

See our vetting charter . People working with government assets must complete baseline personnel security standard (opens in new window) checks. Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Are you passionate about technology and automation?

Do you have IT experience and are ready to embrace a new challenge?, To be successful in this role you will need to have the following experience:

• Deep Technical Understanding of Microsoft 365 Services
• Strong Troubleshooting & Analytical Skills
• Works confidently with other teams and builds strong rapport
• Comfortable with gathering accurate requirements and engaging with stakeholders, Please take note that DVLA does not hold a UK Visa & Immigration (UKVI) Skilled Worker License sponsor and are unable to sponsor any individuals for Skilled Worker Sponsorship., Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check. To allow for meaningful checks to be carried out, candidates will be required to have at least 5 years continuous residency in the UK. All applicants for this role must ensure that they meet this minimum residency requirement - if you do not, your application will be withdrawn., * Evidence of successfully delivering a IT infrastructure solution that meet business requirements
• Hands-on experience owning technical tasks from start to finish.
• Strong understanding of Microsoft 365 security, compliance, and governance features

Behaviours

We'll assess you against these behaviours during the selection process:

• Working Together

Technical skills

We'll assess you against these technical skills during the selection process:

• Testing (awareness)
• Information security (awareness)
• Coding & scripting (awareness) Technical exercise

Benefits Alongside your salary of £35,663, Driver and Vehicle Licensing Agency contributes £10,331 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

Being part of our brilliant Civil Service means you will have access to a wide range of fantastic benefits:

• Best in class learning and development tailored to your role

• An environment with flexible working options where we encourage a great work-life balance

• A culture encouraging inclusion and diversity with a range of staff communities to support all our colleagues

• Generous employer contribution of 28.9%, read more about Civil Service Pensions here

• Flexible working options where we encourage a great work-life balance.

• Digital communities with clear career frameworks

• On-site gym plus personal training available (membership applies)

• On-site nursery, restaurants and coffee bar

• 25 days holiday (plus bank holidays), increasing by 1 each year (up to 30) & 8 Bank Holidays plus an additional Privilege Day to mark the King?s birthday.

• 24-hour Employee Assistance Programme providing free confidential help and advice for staff.

• Free parking

Find out more about the benefits of working at DfT and its agencies .

If so, we?d love to hear from you! Joining our department comes with many benefits, including: * Employer pension contribution of 28.97% of your salary. Read more about Civil Service Pensions here * 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave), plus 8 bank holidays a privilege day for the King?s birthday * Flexible working options where we encourage a great work-life balance. Read more in the Benefits section below! Find out more about what it's like working at Driver and Vehicle Licensing Agency - Department for Transport Careers, At DVLA, licensing is just the start. Every project you implement, touch and deliver has a ripple effect that?ll wash across the nation. Here the work you?re doing has the capacity to change the way 50 million people interact with our services. As we aim to keep our roads some of the safest in the world, our innovative, transformative digital-led services help optimise a nation of individuals and business every single day. To see how our people are transforming our digital services, head over to our DVLA Digital Services Blog and, to understand more about the great opportunities and benefits of working at DVLA read our Inside DVLA blog.