Solutions Engineer
Role details
Job location
Tech stack
Job description
The organization is seeking an exceptional Solutions Engineer to join the team in the EMEA region. This is a high-impact, customer-facing role designed for a technical professional who thrives on driving successful implementations and ensuring a seamless product experience from initial onboarding to long-term success. Acting as a bridge between customers, sales, and engineering, the Solutions Engineer will serve as a trusted advisor to technical and business leaders, helping organizations adopt a market-leading security platform., * Technical Advisory: Execute proof-of-concept (PoC) engagements with leads, guiding customers through onboarding and recommending best practices for specific architectures and use cases.
- Customer Success: Ensure new customers are fully activated and satisfied by addressing technical inquiries and resolving points of friction in their workflows.
- Sales Collaboration: Work in tandem with Account Executives to lead technical discovery and product demonstration calls.
- Product Influence: Collect customer feedback and requirements to help shape the user and developer experience (UX/DX) and contribute directly to the product roadmap.
- Content & Community: Host webinars and knowledge-sharing sessions for stakeholders; improve documentation and public-facing technical materials based on real-world customer feedback.
- Account Expansion: Identify opportunities to expand product usage across existing accounts by becoming an expert in the customer's technical environment.
Requirements
Do you have experience in UX?, * Technical Background: Prior experience in software development, systems engineering, or DevOps.
- Communication: Strong written and verbal communication skills with the ability to articulate complex technical concepts to diverse audiences.
- Operational Mindset: A high-ownership mindset and the ability to operate effectively within an ambiguous, fast-scaling environment.
- Location: Must be based within the EMEA region (remote).
Preferred Qualifications:
- Familiarity with secrets management tools or developer security platforms.
- Solid understanding of developer workflows and DevSecOps infrastructure.
- Previous experience in a customer-facing technical role (e.g., Solutions Engineer, Sales Engineer, or Developer Relations).
- Experience supporting enterprise-level accounts and collaborating with senior technical stakeholders.
- Past involvement in developer communities, open-source contributions, or public speaking.
Benefits & conditions
- Compensation: Competitive salary range of $100,000 - $160,000.
- Incentives: Meaningful equity options and a structured commission plan.
- Flexible Environment: Fully remote flexibility within EMEA, supported by a world-class team with experience from top-tier firms (e.g., AWS, Figma).
- Growth Opportunity: A defining role in building out future customer success and go-to-market functions as the platform scales.
- Support Stipends: Provisions for a professional work-from-home setup and a recurring lunch stipend.
- Team Connection: Opportunities for in-person off-sites, industry conferences, and team gatherings throughout the year.