Implementation Consultant

Our Professional Services team is at the heart of that transformation-guiding customers through onboarding, implementation, and beyond. As an Implementation Consultant you will blend of strategy, technology, and relationship-building. You'll work closely with customers and internal teams to deliver solutions that drive efficiency, reduce risk, and maximize ROI.

Here's what you'll do

• Lead structured Discovery workshops-both in-person and remote-to uncover client needs and business processes.
• Translate business requirements into functional and design specifications, and influence process improvements where needed.
• Own the implementation journey, guiding clients through each phase and ensuring alignment with project scope.
• Collaborate with internal teams(like Project Managers, Account Managers, and Support) to deliver a seamless experience.
• Train and support client super users and IT teams, ensuring they're confident and ready to succeed post go-live.
• Provide technical leadership and best practice recommendations throughout the project lifecycle.
• Identify and manage scope creep, partnering with the Project Manager to keep projects on track.
• Ensure a smooth handoff to the AMCS Global Support team after implementation.
• Continuously improve our implementation processes, tools, and documentation.

• 4-6 years of hands-on experience implementing Azure-hosted enterprise applications.
• Strong facilitation skills for leading Discovery and training sessions.
• Ability to drive consultative, collaborative conversations with both clients and internal teams.
• Solid understanding of financial/accounting principles and transport/logistics operations (a plus!).
• Clear, professional presentation and demo skills.
• Strong negotiation and persuasion skills-you know how to guide clients toward the best-fit solutions.
• Critical thinking skills to balance client objectives with system capabilities.
• A passion for delivering great customer experiences and driving long-term success.

Why You'll Love Working Here

• You'll be part of a team that values collaboration, innovation, and continuous improvement.
• You'll work on meaningful projects that directly impact our customers' success.
• We support your growth-with opportunities to learn, lead, and make a real difference.

AMCS is a sustainability software specialist headquartered in Ireland, with additional offices across Europe, the USA, Canada, and Australasia. With a talented workforce of over 1,300 employees spanning 22 countries, we are dedicated to delivering cutting-edge technology solutions that drive the transition to a carbon-neutral future. What we do We're a fast-growing SaaS company helping organizations in the waste, recycling, and sustainability space run smarter, cleaner, and more efficiently. Our software helps customers streamline operations, improve compliance, and make data-driven decisions that are better for business-and the planet. Our people At AMCS, we offer more than just a job - we provide the chance to shape a career within a fast-growing, dynamic organization committed to innovation and positive global impact. Founded in Ireland, we retain our local roots and "start-up" spirit, creating a connected culture grounded in openness, collaboration, and creativity. This connection extends to our work, customers, colleagues, and the communities we serve.