Senior Account Solutions Architect
Role details
Job location
Tech stack
Job description
- Strategic Advisory: Act as the primary technical advisor and "voice of the customer" for a strategic portfolio of local and EU-based clients.
- Post-Sales Architecture: Serve as a pre-sales Solutions Architect to guide customers on best practices and optimal cloud usage.
- Relationship Management: Build strong relationships with stakeholders from senior executives through to technical teams.
- Technical Support: Provide advanced support for complex technical issues and work with other internal teams as appropriate.
- Business Growth: Collaborate with Account Managers to drive service adoption and capitalise on untapped opportunities.
- Performance Metrics: Monitor account metrics, including CSAT and financials.
- Travel: Nationally (on-demand to meet with customers and partners and attend local events) and abroad (at least once a quarter).
Requirements
Do you have experience in Organizational skills?, * 5+ years of working experience as a Technical Account Manager, Solutions Architect, DevOps, or Cloud Engineer
- Ability to influence and engage strategic stakeholders effectively on pertinent technical matters.
- Hands-on experience with an AWS environment
- Experience in customer-facing, preferably with startups
- Excellent written and verbal communication skills in both English
- Strong organisational skills and attention to detail
- Ability to effectively communicate technical design in verbal and written formats in front of customers (SOW, LOE, HLD)
- Relevant AWS certification(s)
- Excellent interpersonal, critical thinking, and problem-solving skills
Benefits & conditions
- Professional training and certifications covered by the company (AWS, FinOps, Kubernetes, etc.)
- International work environment
- Referral program - enjoy cooperation with your colleagues and get a bonus
- Company events and social gatherings (happy hours, team events, knowledge sharing, etc.)
- English classes
- Soft skills training
Country-specific benefits will be discussed during the hiring process.
Automat-it is committed to fostering a workplace that promotes equal opportunities for all and believes that a diverse workforce is crucial to our success. Our recruitment decisions are based on your experience and skills, recognizing the value you bring to our team.
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